IT Service Desk Specialist

An IT Service Desk Team Leader manages and motivates a team to provide efficient and effective IT support to users. This includes overseeing daily operations, resolving complex issues, developing team members, and ensuring adherence to service level agreements. The role requires strong leadership, technical, and communication skills, as well as the ability...

**Job description** Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed. Qualifications Required**:Grade 12 **A+ **N+ or Higher**Preferred Qualifications**:ITIL v3 or ITIL 4 and QA** Experience required:1-2 Years’ experience in an IT...

WHO WE ARE Operating in multiple African countries, and growing rapidly, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment. We are a young, fun, dynamic, and GROWING company full of opportunities with little to no corporate politics. Our mandate is to enlist intelligent, creative, and hard-working...

Company OverviewTechify Inc. is a managed IT services firm dedicated to providing exceptional IT support that saves clients time and reduces risk. We pride ourselves on our rapid response times and comprehensive data protection, serving professional services companies and non-profit organizations across the Greater Toronto Area.SummaryDo you love helping...

The role of the Application Services Desk Manager encompasses many activities including (but not limited to):Ensuring team productivity and performance is in line with agreed standards.Ensuring service delivery to the relevant departmental unit through monitoring of applicable SLAs.Ensuring effective workforce planning and adequate resource to meet the...

Summary This is a management position that manages a team of Support Desk Technology Consultants (at various levels of specialty), consisting out of technical- and functional training consultants. What will make you successful in this role? Software management Responsibilities Ensure team knows software, services and processes through ongoing training...

Full-time Employee Status: Regular Role Type: Hub Department: Customer Service Schedule: Full Time **Company Description**: Experian plc is an Anglo-Irish multinational consumer credit reporting company. Experian collects and aggregates information on over 1 billion people and businesses, including 235 million individual US consumers and more than 25...

**Company Description** Experian plc is an Anglo-Irish multinational consumer credit reporting company. Experian collects and aggregates information on over 1 billion people and businesses, including 235 million individual US consumers and more than 25 million US businesses. We operate in 37 countries with offices in the United Kingdom, the United States...

Full-time Employee Status: Regular Role Type: Hub Department: Customer Service Schedule: Full Time **Company Description**: Experian plc is an Anglo-Irish multinational consumer credit reporting company. Experian collects and aggregates information on over 1 billion people and businesses, including 235 million individual US consumers and more than 25...

Are you a seasoned IT professional with a passion for leadership and service excellence? We are seeking an experienced Service Desk Team Manager to lead our on-site team in Woodstock, Cape Town. This pivotal role is at the heart of our IT operations, where you will be responsible for managing a team of 1st and 2nd Line service desk technicians. Your...