IT Service Desk Agent

An IT Service Desk Team Leader manages and motivates a team to provide efficient and effective IT support to users. This includes overseeing daily operations, resolving complex issues, developing team members, and ensuring adherence to service level agreements. The role requires strong leadership, technical, and communication skills, as well as the ability...

Full-time Employee Status: Regular Role Type: Hub Department: Customer Service Schedule: Full Time **Company Description**: Experian plc is an Anglo-Irish multinational consumer credit reporting company. Experian collects and aggregates information on over 1 billion people and businesses, including 235 million individual US consumers and more than 25...

**Company Description** Experian plc is an Anglo-Irish multinational consumer credit reporting company. Experian collects and aggregates information on over 1 billion people and businesses, including 235 million individual US consumers and more than 25 million US businesses. We operate in 37 countries with offices in the United Kingdom, the United States...

Full-time Employee Status: Regular Role Type: Hub Department: Customer Service Schedule: Full Time **Company Description**: Experian plc is an Anglo-Irish multinational consumer credit reporting company. Experian collects and aggregates information on over 1 billion people and businesses, including 235 million individual US consumers and more than 25...

WHO WE ARE Operating in multiple African countries, and growing rapidly, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment. We are a young, fun, dynamic, and GROWING company full of opportunities with little to no corporate politics. Our mandate is to enlist intelligent, creative, and hard-working...

Stellenbosch, Stellenbosch, ZA **Vacancy**: Contract Controller **Department**: Operations (Trade Support) **Contract**: Permanent **Location**: Stellenbosch - ____________________ COFCO International South Africa (Pty) Ltd has an opportunity for a dynamic individual to fulfil a role in this company. Minimum qualifications and experience Qualification degree...

Duties/Pligte The incumbent's responsibilities will include, but will not be limited to: - Capturing new requests and finalising selfhelp requests on the service desk system; - Determining the nature of the request, allocating the correct cost centre information, and assigning it to the correct team lead; - Maintenance enquiries and complaints: Assisting by...

**Key Responsibilities**: Customer first and second line customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear messages when required. - Log requests through Herotel’s ticketing system, manage ticket queue to ensure optimal support, and...

Our client, a well-established fintech company, who is at the forefront of providing world class payment aggregation and secure payment solutions, is looking for IT Service Desk Specialist to join their growing team in Stellenbosch. **Key Performance Areas will include**: - Issue resolution on behalf of Networks and Billers - Report generation - Ad Hoc...

Welcome to a new role that offers an opportunity to excel in providing exceptional customer service. Job Description: As a Front Desk Coordinator, you will be the first point of contact for our guests. Your friendly demeanor and strong communication skills will ensure that every guest feels welcome and valued. Responsibilities Acknowledge guests with...