Safari Manager

2 weeks ago

Johannesburg, South Africa Qwabi Private Game Reserve Full time

To oversee the smooth, cost effective and efficient running of the Guiding Department. To lead the guiding team, to help monitor the environmental impact of the guide/safari operations and keep relationships between management and the guiding team open and efficient. Ensure that the department stay relevant and doesn’t become cookie cutter. Be a part of the hosting schedule to host meals in Camp. Be available to Guide and host.

**Daily Responsibilities**:

- Ensure Radio Protocol is followed
- Ensure sightings and guiding protocol/ethics are followed
- Ensure that the environment is respected, above all during safari operations
- Report any sensitive sighting to management (Den Sites Hyena, Leopard, Lion or Wild Dog etc
- Report any road maintenance needed to Management and closure of unnecessary roads etc
- Motivating and mentoring the guiding team
- Mentorship of trainee guides
- Facilitate training where and when needed
- Ensure guides follow rifle safety protocol
- Make sure that the lodge rifles are kept clean and in good working condition at all times, with the correct ammunition
- Ensure that guides are present and hosting during pre-dinners, early morning and brunches
- Spot checks of guide equipment
- Check that daily vehicle checks are being done

**Weekly**:

- Do guide allocations
- Ensure that guides bring their vehicles for weekly service on the correct due date and inform mechanics of vehicle issues - guides to sign 40 point check after work completed
- Ensure guides have correct vehicle equipment, and first aid kits
- Ensure guides have the correct uniform when on duty, including hosting attire
- Spend one or two days per week at each one of the Camps to do the following:

- Assessment Drives
- Spot check vehicles and condition of equipment
- Communicate with Camp on possible needs or shortcomings in the department

**Monthly**:

- To act as a mentor to all Guides within your direct area of responsibility
- Hold monthly guides meetings to discuss all topics that concern the Reserve guiding team (monthly meeting with camp head guides)
- Ensure all sightings books are up to date
- Ensure predator Summary is up to date, and submitted on time by the 30th of every month
- Ensure Monthly Wildlife reports are compiled
- Facilitate the clearing of roads when guides not guiding
- Arrange training for the department, in-house as well as external
- Check that all month end stock takes are done
- Ensure all month end reports are received on time, are accurate, complete and ready to be sent off
- Ensure all reports needed by the Guides Training department are submitted by the given due date
- Liaise with Management on ordering of equipment
- Ensure monthly newsletter is done and submitted on time

**CORE COMPETENCIES**
- At least 5 years Safari management experience
- Pre-opening advantageous
- Strong leadership skills
- Positive attitude & good communication skills (written and verbal)
- Ability to think clearly & make quick decisions
- Numeracy & logístical planning skills
- Professional & a calm, rational approach in difficult situations
- Flexibility
- Energy & patience
- Good listening skills
- Excellent attention to detail, initiative & interpersonal skills
- Excellent organizational skills
- Presentable, well-spoken and professional individual
- High guest centric approach
- Must be able to provide and ensure an overall guest service
- Must be able to work independently

**Job Types**: Full-time, Permanent

**Experience**:

- Safari Management: 5 years (preferred)

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