Groups Safari Consultant

2 weeks ago

Johannesburg, South Africa Ambitions Travel Recruitment Full time

Were delighted to be representing a highly respected travel brand known for curating exceptional journeys across Africa. With a strong commitment to conservation, culture, and community, this distinguished company is passionate about delivering immersive, meaningful travel experiences that celebrate Africas natural beauty and rich heritage. They are currently seeking a Groups Safari Consultant to join their dynamic and passionate team. This is a fantastic opportunity to be part of a purpose-driven company known for its excellence and long-standing commitment to sustainable travel. In this Groups Safari Consultant role, you will benefit from a competitive salary and contributions towards medical aid and provident fund. Youll also enjoy exciting travel opportunities as part of a supportive, forward-thinking team.Job Description: In this role you will support the Groups department by stepping into consultant responsibilities when needed, assisting with operations, systems, and supplier coordination to ensure smooth group travel delivery and high-quality service. Oversee consultant desks during leave or educational trips, managing all proposals, re-quotes, and operational follow-upSupport agent and hosted educational bookings in collaboration with the sales teamAssist with systems implementation, including testing and troubleshootingFollow up on provisional bookings and dormant leads during quieter periodsHelp input bookings during high-demand periodsContribute to planning and coordination of Small Group JourneysAssist in identifying and onboarding new suppliers and product offeringsSupport creativity and product development within the Groups teamProvide on-the-ground operational support for group travel when required Experience Required: Must have at least 3 years of experience in inbound tour consulting within the luxury travel sectorStrong knowledge of the tourism industry, including travel channels, market trends, and destination managementFamiliarity with Southern and East Africa, with the ability to advise and plan tailored itinerariesExperience working with high-end travel products, including third-party suppliers and bespoke offeringsProven ability to deliver service excellence and manage high expectations of discerning clientsGood understanding of business strategy, commercial decision-making, and market positioningCompetent in using Tourplan, Wetu, and other industry-standard platformsSkilled in crisis response and risk mitigation with a basic understanding of emergency proceduresHighly organised with strong attention to detail and ability to multitask under pressureProactive, solutions-oriented team player with strong analytical and communication skills

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