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Sales Development Representative

3 weeks ago


Cape Town, South Africa CM.com Full time

**The Challenge**

To support the rapid growth and international expansion of our organization we are looking for a Sales Development Representative (also called ‘SDR’), to become part of our Sales Team

Location: Cape Town or Johannesburg

**What you’ll do**

As Sales Development Representative your main goal is to create highly qualified sales leads for our products and software portfolio. By working according the SaaS Sales Methodology, you will be responsible for educating, qualifying and developing new target accounts and inbound sales leads. You will have the freedom to show your entrepreneurship and create sales-ready leads and opportunities.

In addition to that, you are mainly concerned with:

- Research accounts, identify new key players, generate interest and develop accounts to stimulate opportunity;
- Successfully handle and overcome prospect objections;
- Become a trusted resource and develop productive relationships with prospects;
- Organize demo appointments with prospects;
- Use our CRM (Salesforce) as your friend and keep it up to date.

The success in your role is reflected in the number of sales ready leads and opportunities you are able to create and the conversion of smaller prospects.

**What you offer**
- Bachelor’s degree, preferably in a commercial direction;
- At least 2 years’ relevant work experience in sales;
- Experience in prospecting, including cold calling is strongly preferred;
- Ambitious to grow in the sales profession;
- Excellent communication skills
- Good analytical skills; you’re able to value leads and identify opportunities;
- Highly motivated to realize results;
- Strong affinity with software / SaaS / Customer contact technology.

**Next to this**
- You are energetic and have an open and out-going personality;
- Proactive and a continuous improvement mindset;
- You are flexible and like working in a changing organization;
- Availability: full time.

**What we offer**
- A challenging job within an innovative and international fast-growing company;
- Competitive salary based on skills and experience and bonus structure;
- The opportunity to shape your job with your own skills;
- Working together with motivated and entrepreneurial colleagues;
- Onboarding and buddy program to help you to get up to speed;
- Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy;

We provides messaging and voice channels, such as SMS, Over The Top (OTT) (e.g. WhatsApp Business, Apple Business Chat, Google RCS, Facebook Messenger, and Viber), Voice API and SIP. These messaging channels can be combined with cloud platform features, like Ticketing, eSignature, Customer Contact, identity services and a Customer Data Platform.