Sales Team Manager

2 weeks ago

Durban, South Africa Sanlam Full time

**What will you do?**
- Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.
- Minimum Qualification
- Grade 12/Standard 10/NQF 4/Matric
- Relevant FAIS and RE qualification
- Minimum Experience
- Minimum 3 years in the short-term sales environment
- Requirements
- Excellent knowledge of Sales and processes
- Must be highly profcient in dealing with clients at all levels
- Excellent adminstrative skills and knoweldge of Microsoft Office
- Proven Sales Track record
- Results oriented
- Excellent communication and leadership skills
- Good attendance record is essential
- Must be reliable
- Self-motivated and desire to excel
- Analytical and organised
- Problem solving skills and solution oriented
- Flexibility
- Ability to multi-task and attention to detail

**Knowledge and Skills**
- Drive leads and service targets
- Coaching, quality and compliance
- Reporting and communication
- Management of employees

**Personal Attributes**
- Decision quality - Contributing independently
- Interpersonal savvy - Contributing independently
- Plans and aligns - Contributing independently
- Directs work - Contributing independently

**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

**Core Competencies**
- Cultivates innovation - Contributing independently
- Customer focus - Contributing independently
- Drives results - Contributing independently
- Collaborates - Contributing independently
- Being resilient - Contributing independently

**Turnaround time**

**Our commitment to transformation

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