Merchandiser: Online Commerce

A position has become available in our **Online Commerce Team**, for a Merchandiser. You will be responsible for the **presentation **and promotion of merchandise products, through **strategically **managing the **online product assortment **and ensuring that the products are showcased in an appealing manner for the Ackermans customer.

**Qualifications**:

- Matric (Essential)
- A relevant degree /qualification in Fashion, Textile Design /Clothing Production/ Product Development /Merchandising, or a related field

**Knowledge required**:

- Knowledge of the retail merchandise cycle with regards to Buying and Product Attributing
- Knowledge of buying principles & strategies
- A comprehensive knowledge/understanding of SA’s retail clothing market, Customers and competitors

**Skills required**:

- Ability to work in multiple in-house systems
- Creative interpretation and articulation of data
- A sound ability to analyse and work with data
- The ability to communicate effectively at all levels within the company
- Merchant skills & a sound commercial mentality
- Excellent interpersonal skills
- Exceptional planning, organizing & time management skills
- The ability to be resilient, have tenacity and maintain high levels of drive and initiative under pressure
- Networking skills & the ability to be resourceful
- The ability to prioritise
- The ability to be assertive
- The ability to work independently, as well as be a team player

**Key responsibilities**:
**1. Category Management & Merchandising**:

- Responsible for building the correct curated merchandise stories online in order to create a compelling product experience for our customer
- Work with planning to organize products into categories, making sure each category is easy to navigate and all products are listed in the correct category
- Write detailed, accurate and appealing product descriptions
- Proactively manage the online product range in partnership with cross-functional teams to deliver cohesive top-to-toe looks
- Analyse online product and category performance and continuously look for opportunities to drive sales and increased customer experience
- Manage the on-site product merchandising to ensure the navigation, faceting and product pages help to convert customers
- Manages the merchandising process from samples requests to final linking of products
- Works as lead merchandiser to ensure the category logic and faceting is consistent and provides the best customer experience
- Ensures that all merchandised products are in line with the style guide and copy is well written and successfully describes the products unique selling points
- Ensures all size guides are up to date
- Keep abreast of national and international competitors and identifies opportunities for potential improvements

**2. Process Management**:

- To ensure that all processes are implemented, updated and adhered to
- Ensure that product information uploaded by Coordinators are accurate and that the attributes are in line with the product presented on the website

**3. Alignment with internal stakeholders**:

- Ensure effective cross-functional collaboration and alignment with Buying, Planning and Marketing functions for effective execution of company strategy
- Ensure that relevant stakeholders are informed of any changes of product information required for the website and/or any deviations to the agreed timelines

**4. Reporting**:

- Responsible for reporting from a centralized view and provide insights on process improvement in line with any changes to online commerce attributes

**5. People Management**:

- Talent Management
- Performance Management
- Talent & Succession Planning