Sales & Admin Support Coordinator

5 days ago

Phoenix, South Africa Super Auto Paints Full time

The Sales & Admin Support Coordinator will serve as the first point of contact for clients and visitors, manage inbound and outbound communication, provide administrative and design support for internal documents, assist the sales team with pricing and reporting, and maintain the sales pipeline by re-engaging inactive customers and sourcing new leads. This role requires excellent organizational, communication, and multitasking skills with the ability to work in a fast-paced environment.

**Key Responsibilities & Duties**:
**Reception & Frontline Duties**
- Answer and direct incoming calls professionally and efficiently.
- Greet visitors and ensure a positive first impression of the company.
- Manage the reception area, ensuring it remains organized and presentable.

**Sales Pipeline Management**
- Reach out to inactive customers to re-establish business relationships.
- Schedule appointments and follow-ups for sales representatives.
- Maintain an up-to-date CRM or customer database with accurate information.

**Administrative & Document Support**
- Type, format, and amend internal and external documents (quotes, proposals, technical data sheets, etc.).
- Assist with document design elements, ensuring they are professional and brand-compliant.
- Prepare presentations, reports, and marketing material as needed.

**Sales Support**
- Collect, verify, and consolidate weekly call sheets and sales reports from sales staff.
- Track and report on sales targets and performance metrics for management review.
- Provide pricing support for quotes and proposals to the sales team.
- Assist with creating and updating product pricing lists and catalogs.

**Customer Service & General Support**
- Respond promptly to client inquiries and escalate where necessary.
- Coordinate with internal departments to ensure smooth flow of information and tasks.
- Assist with organizing promotional campaigns, trade shows, or customer engagement initiatives.

**Additional Duties**
- Perform any other ad hoc administrative, reporting, or operational duties as requested by management.
- Ensure compliance with company policies and confidentiality protocols at all times.

**Required Skills & Competencies**:

- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and basic graphic design tools (e.g., Canva, Adobe, or similar).
- Experience with CRM systems is advantageous.
- Ability to work independently and as part of a team.
- Professional, friendly, and customer-focused attitude.

**Qualifications & Experience**:

- Matric (Grade 12) essential; relevant tertiary qualification in Administration, Sales, or Marketing advantageous.
- Minimum of **2-3 years** experience in a similar role (administrative + customer interaction responsibilities).
- Previous experience in a sales support or customer service environment is beneficial.

Pay: R8 000,00 - R15 000,00 per month

Ability to commute/relocate:

- Phoenix, KwaZulu-Natal 4156: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (required)

Work Location: In person

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