Country Manager

**EXCLUSIVE NETWORKS**|** **Introduction** "Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential. **DUTIES AND RESPONSIBILITIES**|** **About the role** - This role will provide crucial sales office management services that support the successful and efficient achievement of the companys revenue targets, together with protecting and enhancing customer/partner relationships._ - This role will report to the Managing Director_ **As the Country Manager, you will**: - Leading a team of approximately 50 people across field sales and 3 offices, to drive sales growth via team performance and business procedures utilising both upselling and cross selling opportunities. - Supporting the Vendor Alliances Director and Technical Services Director to achieve their business goals and revenue/Gross Margin targets. E.g. Devising and driving specific telesales campaigns through to success and expediting appropriate follow-up actions on marketing programmes. - Leading from the front; managing (hiring, training, developing, motivating, reviewing) the Internal Sales, Field and Major Sales teams and ensuring the smooth and efficient running of all sales aspects. - Efficiently resolve employee disputes/breach of contract/policy issues/discipline and grievance, terminations and exits, liaising as appropriate with the HR Manager. - Ensuring that the company CRM and associated sales office workflow systems are utilised and managed efficiently, especially regarding the updating and accuracy of: - Customer/vendor/product information, sales aids, pricing, lead times, accuracy quotations, forecasts, sales order processing, stock inventory, demonstration/evaluation units. - Produce meaningful and regular management reports e.g. sales leads / conversions, quotes to purchase order ratios and call stats. **QUALIFICATIONS AND EXPERIENCE**|** **About you** **The ideal Country Manager**: - Significant track record of sales and sales office management success, in a fast-moving IT product and services environment. - Progressive, hands-on style, with the credibility, gravitas and resilience to succeed in a dynamic, highly customer/partner focused commercial environment. - Self-motivated, energetic, tenacious. - Strong attention to detail and problem solving capacity. - Forward thinking and ability to adapt and evolve to suite rapid business growth. - Experience in using CRM systems effectively for team/business/operational management and reporting. **WHO ARE EXCLUSIVE NETWORKS?**| **About the company** We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us. **Our benefits include**: - Medical Aid - Provident Fund - Employee Assistance programme