Applications Support Analyst

**Information Technology** **Pretoria** ***: **Senior Applications Support Analyst** **Pretoria** **Salary - Market Related** **Reports to** - Solutions Delivery Manager **Business Unit** - Information and Communication Technology **Role Level** - Advanced **Overview**: **Key Performance Areas**: - **Administration and user support **- responding to...

**JOB PURPOSE**: **KEY PERFORMANCE AREAS**: - Management of incidences, problems, and requests - managing incidents, problems, and requests by ensuring established standard operating procedures and processes are followed, including documentation of issues and their resolutions. - Project management - good grasp of project management principles and being...

Overview Career AreaBusiness ServicesJob DescriptionYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...

KEY RESPONSIBILITIES AND QUALIFICATIONS: Key Responsibilities: - Diagnose and troubleshoot software issues to determine the root cause of problems. - Identify trends in users’ issues. - Provide regular updates to users on the status of their requests. - Escalate complex issues to senior support personnel as needed. - Document and track users’ issues and...

Career AreaBusiness ServicesJob DescriptionYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

**Duties & Responsibilities**: - Provide front-end support to our respective clients and users as well as colleagues in other departments. - Manage and maintain client service level agreements and output expectations. - Form part of a 24/7 support team and provide support on weekly rotational roster. - Perform other tasks and activities in support of the...

KEY RESPONSIBILITIES: - Have technical systems support experience. - Diagnose and troubleshoot software issues to determine the root cause of problems. - Deployments and releases experience. - Identify trends in users’ issues. - Provide regular updates to users on the status of their requests. - Escalate complex issues to senior support personnel as...

Introduction An Agritalent client, a leading agribusiness, seeks a Systems Support Analyst at its Pretoria Corporate Offices within the Corporate Services Division. Duties & Responsibilities Responsible for technical systems support to users for all financial, trade and manufacturing applications on a daily basis or as needed. Responsible for the maintenance...

Overview Responsible for the execution of IT Support and Operations in the OSS and Inventory domains. Executing on defined run books and IT support interventions to ensure IT application and systems are available, performant, conformant (functionally and information security wise) and sufficiently healthy to meet business related outcomes. Demonstrate...

1x ICT Business Applications and System Analyst(Re-Advertisement) Ref No: 10000 Business Unit: IT Services Reporting To: Chief Information Officer CTC (Basic Salary): R 810,940.63 Per Annum Purpose To gather the relevant business information to assess existing business and its systems to identify business needs and issues and translate them into well-defined...