Software Application Support Agent

KEY RESPONSIBILITIES AND QUALIFICATIONS: Key Responsibilities: - Diagnose and troubleshoot software issues to determine the root cause of problems. - Identify trends in users’ issues. - Provide regular updates to users on the status of their requests. - Escalate complex issues to senior support personnel as needed. - Document and track users’ issues and...

2years - Telephonic support on Accounting Software with clear and confident instructions given to client with any unanswered queries escalated to management - Assess clients query whether it’s software or user related and communicating effectively to line management - Training on the accounting Software Logging of queries and correspondence. - Updates and...

**Job Number** - 66972**Job Type** - Permanent**Job Title** - Technical Support Agent**Computer Skills** - A+,Cambium,Juniper,MikroTik,N+,ubnt**Industry** - Computer - IT**City** - Tshwane (Pretoria)**Province** - Gauteng- Require a dedicated and driven individual to join the Support Team (routing, setups, radio links, fibre etc.)- Roles and...

**Formal qualifications**: - ** **Matric**: - ** **ISTQB Foundation Certificate** **Role-specific knowledge**: **1 2 years experience in the following**: - Software Testing - Web/Mobile Testing - API Testing - DevOps Automation, Scripting, building CI/CD pipelines. - Min 1 object-oriented and 1 scripting language-PowerShell, Bash, Python - Selenium...

At Munch, we're reinventing dining with a seamless mobile order-and-pay experience. Our all-in-one platform powers everything from PoS and kitchen management to guest ordering and business insights — making restaurants smarter, faster, and more enjoyable for everyone.Join us and help build the product that's transforming the future of food...

The purpose of this position is to plan, create, test, deploy and support an information system, defining application architecture and developing applications, programs and systems to meet business needs / requirements that are defined by the systems analysis team, through engagements and interviews with end users and stakeholders. The incumbent is...

**Job title**: Online Sales Support Agent We are seeking a dynamic, proactive and customer-focused Online Sales Support Agent to join our team in the Contact Centre. **Duties and Responsibilities**: - Provide support to both staff and to customers for online sales transactions. - Guide customers through the online sales process, including product...

Applications are invited for the** Installer Technical Support Agent** position to be based in **Tshwane**. **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key Performance Areas would include, but are...

**Introduction** AFRIT is one of the most respected and innovative trailer manufacturers in Africa. With more than 50 years experience in the industry. AFRIT has a solid reputation of being competitive, innovative, and at the forefront of industry. A highly advanced infrastructure, coupled with a constant drive for expansion has allowed AFRIT to become the...

Overview Responsible for the execution of IT Support and Operations in the OSS and Inventory domains. Executing on defined run books and IT support interventions to ensure IT application and systems are available, performant, conformant (functionally and information security wise) and sufficiently healthy to meet business related outcomes. Demonstrate...