Junior Call Centre Agent

1 week ago

Centurion, South Africa Sydsen Full time

**Job**
**Summary**:
**Primary Duty**:

- Capture, record, and report on new leads as and when they land.
- Manage agreed inboxes to process client communication for the nurturing process and action.
- Liaise with our clients outlets to receive and action qualified leads.
- Follow up on leads as and when due.

**Key Responsibilities**:
**Leads Nurturing**:
Nurture all leads, new and exciting, in accordance to the
**_Leads Nurturing Method. _**(A training manual)

**Call Volumes**:
Maintain agreed outbound call volumes and be available to receive inbound calls.

**Call Quality**:
Maintain the agreed level of professionalism and keep conversations on point and in accordance with the talking agenda provided.

**Conversion Ratio**:
Maintain a conversation ratio of at least 5 % of leads processed.

**Requirements / Skills**:

- Attention to detail
- Diligence
- Ability to do repetitive work
- World-class telephone etiquette and above average pronunciation of the English language.
- Matric

  • Call Centre Agent

    1 week ago

    Centurion, Gauteng, South Africa 531f8411-aef7-4bdc-b809-bf410c854a25 Full time R66 000 - R111 000 per year

    Call Centre AgentLocation:Sunderland Ridge, Centurion, Pretoria, GautengSalary:R5,500 – R9,500 per month + Commission + IncentivesHours:Monday – Friday, 08:00 to 17:00About the RoleWe're looking for motivated and professional Call Centre Agents to join our growing team at WSE. You'll engage with an existing customer base and make outbound cold calls to...

  • Call Service Centre Agent

    1 week ago

    Centurion, South Africa Dante Personnel Full time

    Gauteng, Centurion - R 8000 - R 12000 Our client in the telecommunications industry has an opening for a Call Service Centre Agent to join their team in Centurion **Minimum requirements**: - Matric - Fluent in Afrikaans and English - Computer literate - At least two years' experience in customer service - Ability to multi-task and work under...

  • Call Centre Agent

    2 weeks ago

    Centurion, South Africa Oracle HR Full time

    A well-established international company is seeking a call center agent / customer service agent to assist customers with technical difficulties. **Requirements**: IT Qualification / certificate essential. Driver's license + own car essential & non-negotiable. Looking to hire 4 employees of which one should be able to speak Portuguese. **Job Types**:...

  • Call Centre Agent

    1 day ago

    Centurion, South Africa H2R Full time

    Gauteng, Centurion - Market related - Market related Monthly Basic Salary (Market related, Negotiable) CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE. - Adding or removing of dependants._ Processing medical scheme membership card requests and ensuring that it will be delivered to the correct address. Sending membership certificates when...

  • Call Centre Agent

    1 day ago

    Centurion, South Africa Credit Legal Pro Full time

    We are a credit legal Company based in Centurion and we are looking for strong sales people to join our expanding sales call centre. for more info please call or watssup kaizer at 0749063032. Pay: From R3 000,00 per month

  • Call Center Agent

    2 weeks ago

    Centurion, South Africa Sydsen Full time

    SUMMARY : Automotive Call Centre Agent POSITION INFO : Location: Centurion, Gauteng Industry: Automotive Type: Full-time Job Overview The Automotive Call Centre Agent will manage both inbound and outbound customer calls, supporting sales and service activities within a busy automotive environment. The successful candidate will provide outstanding customer...

  • Call Center Agent

    2 weeks ago

    Centurion, South Africa Sydsen Full time

    Location: Centurion, GautengIndustry: AutomotiveType: Full-timeJob OverviewThe Automotive Call Centre Agent will manage both inbound and outbound customer calls, supporting sales and service activities within a busy automotive environment. The successful candidate will provide outstanding customer service, assist with enquiries, and contribute to lead...

  • 1848 - Call Centre Support Agent - Shifts

    7 days ago

    Centurion, South Africa Ctrack Full time

    **We are hiring a Call Centre Support Agent.**: This position is responsible for providing telephonic support to customers, Fitment Centres, and CTFM branches. Monitoring and fast-track recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers, Fitment Centres, and...

  • 1848 - Call Centre Support Agent - Shifts

    1 day ago

    Centurion, South Africa Ctrack Full time

    **We are hiring a Call Centre Support Agent.**: This position is responsible for providing telephonic support to customers, Fitment Centres, and CTFM branches. Monitoring and fast-track recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers, Fitment Centres, and...

  • 1992 - Call Centre Support Agent - Shifts

    1 week ago

    Centurion, Gauteng, South Africa Ctrack Full time R180 000 - R250 000 per year

    We are hiring a Call Centre Support Agent.This position is responsible for providing telephonic support to customers, Fitment Centres, and CTFM branches. Monitoring and fast-track recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers, Fitment Centres, and CTFM...