Call Centre Team Leader

**Purpose of the Job**: We are looking for an external Team Leader to join our VSG Team. This individual should have a good understanding of the campaign and standard operating processes. The ability to do ‘Talk offs. Drive Quality Assurance and US Compliance requirements by listening to calls and continuous improvement to ensure all opportunities to...

A Team Leader, who is often known as a Supervisor or a Team Manager, is responsible for managing a team of Agents. This team would typically consist of 12 - 16 Agents, helping them to meet targets while reviewing performance and coaching them also. A full list of duties, including ensuring that Agents adhere to company polices like attendance is listed...

As a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage prospects, address their needs, and ultimately close sales. This role requires a proactive attitude, excellent interpersonal skills,...

**Requirements**: - Call centre experience is advantageous - Mature individuals - Target driven money hungry people - Able to work under pressure - Able to go the extra mile **Experience**: - Cold calling: 1 year (preferred)

International Call Group is seeking experienced call centre agents to join our family of high earning individuals with multiple campaigns available and straight shifts Basic salary ranges between R4000-R4500 with uncapped comm with daily, weekly, monthly incentives, we require a minimum of 1 year of call centre experience, growth is imminent withing and its...

Looking for Experienced call center advisors in the Insurance Lead Gen sector. Must be Computer Literate and Self Driven. Must have a minimum of 6 months call center experience and willing to work Monday to Friday 8am to 6pm. No Weekends. **Salary**: From R4,500.00 per month Application Question(s): - availability to start

International Call Group is a dynamic and rapidly growing company. We are looking for passionate, customer-focused individuals to join our call center team. As a Call Centre Sales Agent, you will be the voice of our brand, engaging with potential customers, promoting our products/services, and helping us grow our customer base. If you're passionate about...

INTERNATIONAL CALL GROUP WE ARE HIRING!!! TEAM LEADERS - 3 YEAR EXPERIENCE IN MANAGING TEAM - LEADING BY EXAMPLE - MONITORING PROGRESS - SUPOORTING TEAM MEMBERS - EFFECTIVE COMMUNICATION SKILLS HOW TO APPLY: WHATSAPP 0626335084 **Job Types**: Full-time, Permanent

**Key Responsibilities**: - Lead, coach, and support a team of QA Analysts to ensure high-quality performance across campaigns. - Monitor and evaluate outbound calls to ensure compliance with company standards and regulatory requirements. - Use **Callbi** analytics to extract insights, generate reports, and provide feedback to operations teams for...

Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships. **Purpose of the Role** - Create scorecards as well as providing accurate feedback. - Listening to...