Call Center Agent

Africonnect Marketing (Pty) Ltd is looking for a Call Centre Sales Manager to provide leadership over multiple campaigns in a rapidly growing operation. Lead a team of agents and drive Sales targets for various products. Manage general day-to-day team and HR issues. Have a sound understanding of how to drive the sales of various Financial Services products....

Our company is looking for 20 sales driven Sales agents. No Call Centre Sales Experience required as we provide a comprehensive training programme. Must have a Matric pass. - Call Centre Sales and Service - Telephone Etiquette and Call Flow Process - Art Of Sales - Product Training - Product Script Training - Objection Handling - Role play - Training...

**Call Centre Team Leader (required)** **Full Job Description** - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility...

Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services Experience in a BPO or, 12 months Call Centre Customer Services Experience in a local Call...

Experienced Outbound Sales Agents required Must have 2 years Call Centre Sales experience with a proven high sales conversion ratio. Must have 2 years of Objection Handling Skills. Must be Extroverted, Loud and VERY confident and Exceptional Communication skills. Must have Exceptional Reading and comprehension skills Must have a proven sales track...

**Experienced Outbound Call Centre Sales Agents required** Must have 2 years Call Centre Sales experience with a proven high sales conversion ratio. Must have 2 years of Objection Handling Skills. Must be Extroverted, Loud and VERY confident and Exceptional Communication skills. Must have Exceptional Reading and comprehension skills Must have a proven...

QA Agent Job Type Full-time **DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Floor Manager - Document and maintain scorecard on all assessments conducted -...

Quality Assurance Officer ( Call Centre) - Johannesburg Braamfontein. Africonnect Marketing (Pty) Ltd is looking for a QA. The QA ensures that all advisors use the same script, aftercall procedures, and accountability standards. QA will periodically review sales data, customer surveys, and call logs. QA will use the information to ensure that company...

_**Skills Required**_ - Min grade 12 / equivalent. - 1-2 years experience in computer networks and system maintenance. - Strong verbal and written communication in English. - Excellent diagnostic and problem-solving skills. - General Knowledge of VPN’s. - Good interpersonal skills and attention to detail. - Good problem-solving skills. - Outstanding...