Junior Front of House

2 weeks ago

Johannesburg, South Africa Hospitality Jobs Africa Full time

Manage, coordinate, and motivate team members to ensure exceptional service delivery.

Demonstrate and enforce basic food safety and hygiene standards within the establishment.

Oversee standard operating procedures for restaurant facility opening, closing, and cleanliness.

Handle cash management, petty cash, and waiter cash ups efficiently.

Attend and actively participate in all relevant training sessions, both on-site and off-site.

Provide training, coaching, and guidance to team members and new hires.

Manage inventory through stock counts, rotation, and storage practices.

Develop and implement staff rosters and schedules.

Manage guest experiences, handling compliments and complaints, and ensuring a pleasant environment.

Plan and execute projects such as campaigns and specialty offerings.

Work towards achieving daily, weekly, and monthly targets, finding effective solutions to meet objectives.

Collaborate with both back and front of house teams to manage communications and promote teamwork.

At least 1 year experience in management position
- Team Management, coordination, and motivation
- Knowledge and practice of basic food safety and hygiene standards.
- Handling and oversight of SOPs with regards to the opening, closing and cleanliness of restaurant facilities.
- Cash Management, petty cash and waiter cash ups.
- Attendance, active participation and coordination of self and team in all relevant training sessions on & off site.
- Training, coaching and guidance to team and new hires.
- Inventory Management, stock counts, rotation, and storage practices
- Rostering and scheduling.
- Guest Experience Management - handling of compliments and complaints, environment and ambiance management. etc
- Plan for and execute projects such as campaigns and speciality offerings.
- Work with daily, weekly, monthly targets and find solutions to achieve these.

**Desired Qualities**:

- Self Motivated
- Passion for service
- Results orientated
- Flexibility and willingness to work rotating shifts and step in to assit in all sections during busy service
- Effective communication and problem-solving skills
- Ability to work alongside BOH and FOH to manage communications and teamwork

Between 1 - 3 Years

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