Claims Administrator

4 days ago

Kempton Park, South Africa Seabourne Logistics Full time

Job description
- Maintain an open and productive relationship with the company’s Insurers, Freight Guard, colleagues, and other service providers.
- Deal and manage all Freight Guard claims based on the company's policies as well as develop a clear standard protocol framework for claims lodged.
- Deal and manage Insurance claims based on the company's policies as well as develop a clear standard protocol framework for claims lodged.
- Plan, Organise, and Implement insurance activities assigned to you.
- Prepare necessary documents for Finance to proceed with claim settlement to the clients of the company.
- Up to date record keeping of all salvaged material returned to the company through Insurance and Freight Guard claims that have been processed.
- Gathering of additional required information from all business units and the companies Risk Officer to aid with claims reviews
- Follow up on current pending Insurance and Freight Guard claims and ensure such is settled in the prescribed time frame given.
- Up to date record keeping of all insurance related documents in soft and hard copies as well as updating all data systems.
- Handling of claims queries and provided feedback to Clients as well as other business units.
- Actioning of recoveries where possible for financial loss incurred due to claims.
- Perform other duties assigned to you by your direct manager.

Job specification
- Ability to critically analyze processes to understand the control environment (including information technology, internal controls, and risk management related aspects), and the interdependencies linked to this.
- Ability to identify Insurance risks and controls in business processes.
- Experience using data analytics (DA) when performing process analysis with the ability to draw appropriate conclusions from data analysis.
- Experience analyzing the root cause of process inadequacies and efficiencies.
- Proven experiences in solution design and implementation of solutions.
- Provide clear and sufficient audit evidence to support recommendations.
- Stake holder management with junior as well as senior colleagues.
- Experience working in a multi-disciplinary team
- Strong Administrative and Communication skills

Attention to detail with the ability to work in a high-pressure environment

**Job Type**: Temporary

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