Specialist: IT Services Management

2 weeks ago

Centurion, South Africa Telkom SA Limited Full time

**Core Description**:
**Competencies**:
FUNCTIONAL KNOWLEDGE

Openserve IT Document Standards; IT Service Management Best Practice (ITIL); Openserve OSS/BSS Systems; Information Security; Business Acumen; Business Plan; Communications; Business Management; Problem Solving; Legislative Terminology; IT Service Management; Information Technology trends and solutions; Business Structures; Policies & Processes; Telecommunications

FUNCTIONAL SKILL

Conceptual Ability; Project Management; Cross Functional Teamwork; Risk Management; Negotiation Techniques; Visionary Thinking; Process Management; Negotiation Techniques; Decision Making; Information Capacity; Performance Achievement; Team Leader

COMPETENCIES

Emotional Intelligence; Accuracy; Customer Focus; Decisive; Organised; High Performance Driven; Diplomatic; Caring, Organized; Agility; Integrity; Generating ideas; Knowledge sharing; Adopting practical approaches; Interacting with people; Understanding people; Seizing opportunities; Taking action; Upholding standards; Embracing change; Thinking positively; Showing composure; Valuing individuals; Team working values aligned with Openserve values; High energy; Team orientation; High level of commitment; Self-starter; Innovative; Adaptability; Assertive; Committed; Proactive; Conscientious; Cost conscious.

**Responsibilities**:
To view the full responsibilities, please click on the enclosed Job Description attachment.

**Required Certification**:
ITIL Certification

**Qualifications**:
Relevant 3-year IT degree/diploma (NQF level 6).

**Experience**:
5 years relevant experience in an IT environment.

**Special Requirements**:
Driver's License - Willing to work long hours - Prepared to travel and stay out over night - Excellent verbal and written communication.

**Comments**:
To view the job description please click on the enclosed Job Description attachment.

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