Academic Support Coordinator
4 days ago
**Core responsibilities**:
Coordinate the monitoring and evaluation of teaching and learning.
Coordinate remedial academic and psychosocial interventions as directed by the Programme Convenors or Student Counselor.
Assist the Programme Convenors in the identification and management of academically at-risk students..
Liaise between the Students Representative Council and other student fora and the Management of TSIBA Education.
**KPA1**: Monitoring and evaluation (50%)
Conduct regular surveys to timeously detect student perceptions of the quality of teaching, learning and assessments;
Coordinate support activities with programme convenors to develop appropriate and relevant interventions;
Where necessary, ensure that remediation is implemented and that relevant improvement metrics are tracked and reported timeously.
Monitor helpdesk queries and assist Faculty during non-academic periods and provide trend analysis. KPA2: SRC and Student Liaison (20%)
Promote mutually beneficial relationships between the SRC and other student forums and the Management;
Provide or facilitate appropriate mentorship towards a vibrant and effective SRC;
Coordinate SRC elections and all other SRC activities in line with the SRC constitution.
**KPA3**: Quality assurance (20%)
Assure that the quality of the academic support complies with all academic standards as determined by TSIBA.
Assist in the early identification of risks facing academic delivery and support.
Submits progress reports on intervention programmes once per semester.
**KPA4**: Relationship management and networking (10%)
Establish and maintain relationships with key internal and external stakeholders, ie. Students, Permanent Staff and Adjunct Faculty.
**Competencies required**:
Empathic personality
Excellent written and spoken communication skills
Computer literacy to present data in appropriate formats
Good at multitasking and managing stressful situations
Proficient at building and nurturing stakeholder relationships
Compliance/quality assurance capabilities
Strong administrative skills including being able to meet deadlines
Minimum Undergraduate Degree.
Minimum two years experience in a tertiary environment.
To be part of this dynamic organisation, please send a 2 page CV with motivation letter to
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