Catering Supervisor

2 weeks ago

Johannesburg, South Africa Tsebo Group Full time

**About Us**:
We are currently looking for an **Catering Supervisor** to be responsible for monitoring the quality of the food, service and making sure that the outlets perform well, in conjunction with Catering Manager and Assistant Catering Manager, will oversee the day-to-day catering operations for a corprate. Overall responsibility is to manage the unit through setting and maintaining service delivery standards. Lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- Setting and management of service delivery standards.
- Lead, motivate, train and develop a team of staff.
- Implement and maintain operational controls in line within budgetary requirements.
- Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards.
- Ensure all Tsebo Catering Solutions policies and procedures are complied with.
- Daily HR and IR issues (including training, development & performance management).
- Analyse and pre-empt client needs and possible complaints.
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork.
- Monthly P & L.
- Relationship building with the client and customers on a daily basis (essential).
- Must be able to work long hours and over weekends should there be a need.
- Stay abreast of latest food trends and best practices.

**Skills and Competencies**:

- Attention to detail
- Client service orientated
- Business management principles
- Excellent people skills
- Strong judgement and problem-solving skills

**Qualifications**:

- 1-2 years previous experience within a high-end / fine dining establishment.
- A minimum of 2 years management experience in catering.
- National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
- Computer literacy MS Excel and MS Word
- Financial acumen
- Drivers licence & own vehicle

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