Internal Sales

1 day ago

Johannesburg, South Africa Objective Personnel Full time

Qualification
- Matric

**Requirements**:

- 3 - 5 Years' experience in an internal sales / customer service role within the engineering sector.
- Experience on Syspro or similar ERP system essential.
- Must be fluent in verbal and written English.

Duties
- Load sales orders received from customer in writing into ERP system on time.
- Ensure margin policy is applied on all orders based on alerts received from ERP system. Report to finance if any discrepancies.
- Address any queries or concerns with customer or Sales Rep / Account Manager to ensure all information is correct before loading order into ERP system.
- Highlight any anomalies or special requirements to planning team.
- Manage and monitor and ensure customer stays within his forecast.
- Manage and monitor sales order until it is delivered.
- Expedite with production scheduler and planner and warehouse controller if required.
- Address customer issues and resolve them in a timely, efficient manner and professional manner.
- Work with Sales Rep / Account Managers to ensure forecast is received on time and is accurate (analyse)
- Load into ERP system.
- Discuss any forecasting concerns with production planner and scheduler.
- Monitor stock levels and highlight concerns with Supply Chain Manager.
- Work towards improving and maintaining OTD.
- Print picking slips in time for warehouse controller to pick and pack stock to meet customer requirements.
- Adhere to cut off times for loading forecast, sales orders, and delivery requirements.
- Arrange deliveries with Warehouse Controller.
- Match signed POD with Invoice.
- Update and make improvements to all processes related to internal sales.

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