Client Manager
2 weeks ago
Join our growing International Business servicing one of the largest outsource Quality Assurance providers globally with a key focus on the South African market - BYC Aqua Solutions part of We Are Woven
This role requires you to improve customer experience and to strengthen the relationship between a business and our client base
- Manage strategic objectives of the business by driving value across all clients
- Taking initiative in driving business growth
- Experience in contract management
- Conducting monthly reviews/status meetings
- You would need excellent communications skills - both written and verbal
- Ability to interpret client data
- Identify opportunities for improvement
- Industry Networking and Brand Promotion
- Excellent PowerPoint/Excel skills
- A min of 5 years’ experience in a Client Management Role
- Understand the outsource call center Industry
- Experience in Business Process Outsourcing
**Job Type**: Permanent
**Salary**: R40,000.00 - R50,000.00 per month
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