Client Success Manager
2 weeks ago
Overview Job Title : Client Success Manager Job Summary : We are seeking a dynamic and proactive Client Success Manager to build and nurture strong client relationships, ensuring their success and satisfaction. Continuous Learning Engage in continuous learning by attending training sessions, webinars, and completing relevant professional development tasks. Key Responsibilities Develop and maintain strong relationships with existing clients, ensuring long-term success. Establish trust and rapport with new clients, effectively onboarding them into our services. Understand, interpret, and proactively address customer requirements. Provide ongoing technical and operational support, specifically related to the management of their Amazon accounts. Fully document and align with each client's objectives and strategic goals. Communicate complex information clearly and effectively to clients. Monitor and track key performance indicators (KPIs) to assess client success. Analyze data insights to proactively engage clients, recommending actions to optimize performance. Stay alert to market trends and identify new opportunities for clients. Identify areas for innovation within existing accounts to enhance client engagement. Recognize and position cross-sell and upsell opportunities, understanding the full agency service offering. Manage a diverse portfolio of client accounts and projects across creative, technical, and specialized areas. Ensure all deliverables and actions align with the agreed Service Level Agreement (SLA). Qualifications & Skills Proven experience in client success, account management, or a similar role. Strong ability to analyze data, track KPIs, and make data-driven recommendations. Excellent communication, presentation, and relationship-building skills. Experience working with Amazon account management is a plus. Ability to manage multiple accounts and projects effectively. Proactive, innovative, and adaptable in a fast-paced environment. #J-18808-Ljbffr
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Client Success Manager
20 hours ago
Cape Town, South Africa IDR Group Full timeWe are a rapidly scaling, regulated fund services and technology (fintech) company. Our vision is to be the trusted hub of the private markets, allowing investors to authenticate once across all of their private equity investments. We deliver efficiently, accurately and on time through our web platform which we develop in-house. We operate as...
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Client Success Manager
2 weeks ago
Cape Town, Western Cape, South Africa Sonata One Full time R600 000 - R1 200 000 per yearSonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one...
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Cape Town, South Africa Castlerock Managed It Services Company Full timeClient Success Manager Join to apply for the Client Success Manager role at Castlerock Managed IT Services Company. Location: Cape Town, Western Cape, South Africa. Employment type: Full-time. Responsibilities Building and maintaining long term relationships with current client base. Understanding current client's business and objectives. Assessing clients'...
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Client Success Manager
1 week ago
Cape Town, South Africa Zeal HR Full timeOur client a trusted Managed Solutions Provider focusing on optimising cloud infrastructure and cyber security is looking for a Client Success Manager to be based in Johannesburg. **Requirements**: - Matric/ Grade 12 Certificate - IT Diploma or Degree will be an added advantage - Strong technical IT Background is a MUST - Strong IT Sales experience is a...
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Client Success Manager
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Client Success Manager
2 days ago
Cape Town, South Africa MasterStart Proprietary Limited Full timeCape Town, South Africa | Posted on 20/11/2025 MasterStart is not EdTech, nor a Business School, we are a Movement. We exist to empower learners and organisations to think, apply, and grow – building skills and capabilities that have a lasting impact. Our portfolio of programmes connects people, knowledge, and opportunities to enable thriving careers and...
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Client Success Manager
4 days ago
Cape Town, Western Cape, South Africa Cyberlogic Full time R900 000 - R1 200 000 per yearJOB TITLE:Client Success Manager / Technical Account ManagerLOCATION:Stellenbosch, Cape Town (Hybrid)ABOUT CYBERLOGIC:Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in...
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Client Success Manager
1 week ago
Cape Town, Western Cape, South Africa HEIR DIGITAL Full time R400 000 - R600 000 per yearCLIENT SUCESS MANAGERatHEIR DIGITALType:Full-time, on-siteLocation:8 Bree Street, Cape Town City CentreRole Overview:We're looking for aClient Success Managerwho has a good understanding of eCommerce marketing, and can build long-term trust with our clients. You'll be the bridge between our clients and our internal team — ensuring smooth onboarding, clear...
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Client Success Manager
2 weeks ago
Cape Town, South Africa Robert Ventures Full timeAbout the Role We are seeking a proactive, detail-oriented Client Success Manager to oversee investor communications, manage daily operational workflows, support lead nurturing, maintain a strong digital presence, and ensure our CRM and reporting processes run smoothly. This role is essential in supporting investor relations, enhancing customer experience,...
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Client Success Manager
2 weeks ago
Cape Town, South Africa Robert Ventures Full timeAbout the Role We are seeking a proactive, detail-oriented Client Success Manager to oversee investor communications, manage daily operational workflows, support lead nurturing, maintain a strong digital presence, and ensure our CRM and reporting processes run smoothly. This role is essential in supporting investor relations, enhancing customer experience,...
