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Billings Support Agent
3 weeks ago
**Purpose of the Role**:
The purpose of the Billing Customer Service Representative is to satisfy all Company's customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery.
**Knowledge and Experience**:
- Matric / NQF Level 4 (completed and passed)
- Brilliant command of the English language both written and verbal
- 12 month call centre experience preferably in Billings
- Ability to work night shifts including weekends and public holidays
- R500.00 night shift allowance
- Will work a 12 hour shift - 4 days in and 3 days off
**Areas covered by transport solution**
- Protea
- Orlando E & Diepkloof
- Chiawelo, Mapetla, Senoane & Dlamini
- Pimville, Rockville, Klipspruit, Moroka N & Whitecity
- ESnakepark aka Doornkop, Dobsonville, Mzimhlophe, Meadowlands & Braamfisher
- Naledi & Moletsane
- JHB,Rosettenville,hursthil
- ALEX and Thembisa
- Emmarentia,randburg,Cosmo,Bryanston
**Job Types**: Full-time, Permanent
**Salary**: R34.00 - R38.00 per hour
**Experience**:
- customer service: 1 year (preferred)