Dealer Warranty Administrator

1 week ago

Vereeniging, South Africa Motus Corporation Full time

Motus **VEREENIGING MULTIFRANCHISE**has an opportunity available for a **WARRANTY ADMINISTRATOR**in the Service Department. The purpose of the role is to prepare, review and submit warranty claims to the manufacturer in line with standard operating procedures and OEM requirements.

**Position Overview**: The purpose of the role is to prepare, review and submit warranty claims to the manufacturer in line with standard operating procedures and OEM requirements.
**Specific Role Responsibilities**:
The purpose of the role is to prepare, review and submit warranty claims to the manufacturer in line with standard operating procedures and OEM requirements.

**Qualifications and Experience**:
**Qualifications, Skills and Experience Required**:

- Minimum of 3 years’ experience in warranties and costing.
- Bookings Clerk or Service Reception experience in a retail motor dealership environment would be of advantage.
- Drive experience - highly desired.
- Renault, Kia, Mazda, Mitsubishi, or Jetour warranty experience preferable.
- A minimum of Senior Certificate (Grade 12)
- Computer literate: competent using job-relevant functions required in MS Word and Excel.

**Skills and Personal Attributes**:
**Essential competencies (essential for meeting nearly all job objectives)**:

- Communication skills in English (read, write & speak).
- Interpersonal ability; working with people, building relationships.
- Administration proficiency
- Meticulous; able to deliver consistently high levels of accuracy and attention to detail.
- Customer service skills
- Highly organised
- Takes initiative
- Resolving conflict
- Following instructions and procedures
- Coping with pressure and setbacks; able to work productively in a highly pressurized environment.

**Personal Attributes**:

- Professional
- Self-managed
- Diplomatic
- Self-confident; assertive
- Determined and resilient
- A team player
- Results driven

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