IT Office Administrator

2 weeks ago

Pretoria, South Africa Marvel Placement Consultants Full time

**IT Office Administrator**

**Minimum Requirements**:

- Matric.
- 2+ years’ experience in an administrative or office support role.
- Strong organisational and time management skills.
- Excellent verbal and written communication skills.
- Comfortable working with cloud-based tools (e.g., Google Workspace, Xero).
- Advantageous: Experience with helpdesk ticketing systems and familiarity with Xero accounting software.

**Duties and Responsibilities**:
**Administrative and Office Support**:

- Answer and direct incoming calls.
- Manage couriers, vendor quotes, and general office coordination.
- Assist with general ad-hoc administrative tasks as needed.

**Project and Helpdesk Coordination**:

- Maintain master project and ticket lists.
- Monitor progress on open tickets and escalate where needed.
- Track and follow up on project milestones and client requests.
- Communicate updates to clients and request required information.
- Keep internal documentation up to date, including training materials, procedures, and configuration records.

**Bookkeeping and Finance Support (Xero)**:

- Upload supplier invoices and expense slips.
- Liaise with accountants and ensure accurate financial documentation.
- Assist with invoicing, expense capturing, and payment follow-ups.
- Research and resolve discrepancies in payments or expenses.

**Additional Responsibilities**:

- Conduct basic user testing and provide non-technical user support.
- Compile reports from Xero and Google Analytics upon request.
- Perform online research and assist with marketing-related tasks.

**Closing Date**:
Submissions for this vacancy will close on 16 July 2025, however you will still have the opportunity to submit your CV for this position till 8 August 2025.

**Please Note**:
**PoPI Act**:
Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive”.

For more information please contact:
**Consultant KC

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