Technical Transition Coordinator
1 week ago
Who are we?
Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam. What will you do?
Outputs/Core Tasks
Perform Release Management (Software, Hardware and Services) Activities
Perform Deployment Management
Perform Service Asset and Configuration Management Activities
Perform Configuration Control Activities
Perform Status Accounting and Configuration Audits
Perform Event Management Activities
Perform Knowledge Management
Perform Change Management Activities, including Logging of changes, Attending Pre
- / E- and Weekly CAB
Assist with Change impact Evaluation
Assist with Major Incident Management
Assist with Service Validation and Testing
Assist with Operation Support Qualifications
Grade 12
IT related Degree or Diploma or/ and a minimum of 8 years relevant IT experience.
ITIL Foundation or/ and Configuration Management Practitioners Certification or/ and Transition Management Practitioner Certification. (Recommended) Knowledge and Experience
Knowledge
Windows Server 2019, IIS, PowerShell and Microsoft SQL Server
**Agile Tooling including**: Bamboo, GIT, Jira and XL-Deploy
Kentico and N-Cache
Continues Delivery Toolsets
Change Management
Version Management
Release Management
Configuration & Deployment Management
Excellent understanding of ITIL Governance
Experience
Experience in working in a project environment performing a Technical Transition Coordinator role.
Solid understanding of configuration and deployment tools.
Solid understanding of SDLC and Agile development methodology
Understand Service Management processes
Able to identify cross project dependencies
A proven track record of experience in Windows Server 2019, IIS, PowerShell and Microsoft SQL Server
A proven track record of experience in Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy Knowledge and Skills Personal Attributes Interpersonal savvy - Contributing independently Decision quality - Contributing independently Optimises work processes - Contributing independently Action orientated - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Being resilient - Contributing independently Collaborates - Contributing independently Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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