Ssd Quality Control Specialist

2 weeks ago

Centurion, South Africa Momentum Insure Company Limited Full time

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

**Role Purpose**

The purpose of the role is to monitor and evaluate the quality of new business sales and service across all the Sales, Service and Distribution (SSD) channels to ensure the relevant standards are met and maintained in line with the agreed processes and procedures. To document quality issues and performance measures for managers and relevant stakeholders to review. To provide information to assist in the feedback and formal education processes of individuals that may deviate from the acceptable processes and procedures

**Requirements**:

- Grade 12 or equivalent qualifcation
- Relevant Diploma
- Relevant process, system and legislation training
- 2-3 Years' relevant experience (essential)
- Insurance industry experience (desirable)
- Experience in client services or quality assurance (desirable)

**Duties & Responsibilities**

INTERNAL PROCESS
- Provides 1st line assurance on the adequacy and effectiveness of the operational processes and procedures.
- Assesses the quality of data captured on business systems against quality standards to ensure accuracy of the data.
- Identify process or system improvements required, any trends which could highlight possible gaps, or training requirements.
- Provide feedback to line manager and suggestions for coaching to team members to achieve desired quality levels.

CLIENT
- Provide authoritative, expertise and advice to internal stakeholders.
- Build and maintain relationships with internal and external stakeholders.
- Deliver on service level agreements made with internal and external stakeholders in order to ensure that expectations are managed.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE
- Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
- Effectively manage time and ensure optimal productivity.
- Be self-confident, self-motivated and relentlessly pursue targets and goals.

FINANCE
- Identify solutions to enhance cost effectiveness and increase operational efficiency.

**Competencies**
- Business knowledge
- Knowledge of relevant products, processes, systems and applicable legislation
- Knowledge of relevant legislation that is applicable to the business area
- Knowledge of the legislative impact on the insurance industry
- Attention to detail
- Planning and organising skills
- Assertiveness
- Reporting skills
- Excel skills
- Examining Information
- Providing Insights
- Following Procedures
- Documenting Facts
- Team Working
- Upholding Standards
- Interpreting Data
- Checking Things

  • Ssd Quality Control Specialist

    2 weeks ago

    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Disclaimer** - As an applicant,...

  • Ssd: Quality Control Specialist

    6 days ago

    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** **Role Purpose** The purpose of the role is to monitor and evaluate the quality of new business sales and service across all the Sales, Service and Distribution (SSD) channels to ensure the relevant standards are met and maintained in line with the agreed processes and procedures. To document quality issues and performance measures for...

  • Marketing Specialist at Momentum Insure Centurion

    1 week ago

    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** - Momentum Group Limited (Momentum Group) is a significant player in South Africa's life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients' financial dreams. Our client-facing retail and specialist brands, including renowned names such...

  • Administrator: Quality Control

    4 days ago

    Centurion, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

  • Quality Controller

    1 week ago

    Centurion, South Africa Eskort Pty Ltd Full time

    Gauteng, Centurion - (Market related) Eskort is looking for a dynamic Quality Controller to join our Quality team at the Distribution Centre in Centurion. **Desired Experience and Qualifications** - Ideally 3 years’ experience in the food industry in quality assurance and food safety - National Diploma/ Degree in Food Technology, Biotechnology,...

  • Quality Control

    4 days ago

    Centurion, South Africa Body Motion Full time

    Must have experience as Quality controller in Clothing factory Work Location: In person

  • Quality Controller

    2 weeks ago

    Centurion, Gauteng, South Africa Synercore Food Holdings Full time R180 000 - R250 000 per year

    Location: Hermanstad, Pretoria | Schedule: On-site, Mon–FriStart: 01 November 2025 | Reports to: QA ManagerPurpose: Help us protect product quality and food safety on the factory floor through daily QA activities, spot issues early, record accurately, and escalate promptly.Key Outcomes:• Run hygiene, quality, pest, cleaning, mixing, operational checks;...

  • Ops Specialist: Quality Assurance

    2 weeks ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CCO Department CCO Commercial Job grade S6 Core Description Responsible to maintain the required Bid quality assurance and standard in all BCX Bid responses whilst adhering to the Bid framework. To ensure quality responses in order to generate commercial value and create revenue opportunities for BCX. Key...

  • Quality Assurer

    1 week ago

    Centurion, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Role Purpose Provide effective and...

  • Quality Control Manager

    2 weeks ago

    Centurion, South Africa Stonebridge HR Solutions Full time

    We are looking for a Quality Control Manager in the Centurion area that has experience with ISO17025. **Requirements**: - Grade 12 - Tertiary qualification will be beneficial - Individual who has a quality background and has run a company QMS. - ISO 17025 Knowledge is essential - SANAS accreditation knowledge advantage - Technical background - Minimum...