Ops Specialist: Quality Assurance

2 weeks ago

Centurion, South Africa BCXP Full time

Business unit, Department, Reporting Business Unit CCO Department CCO Commercial Job grade S6
Core Description
Responsible to maintain the required Bid quality assurance and standard in all BCX Bid responses whilst adhering to the Bid framework. To ensure quality responses in order to generate commercial value and create revenue opportunities for BCX. Key Deliverables / Primary Functions Support the Proposal Centre with quality assurance on all Bid production, proposal formulation and Bid responses. Review content in partnership with Bid managers & senior specialists in relation to all Bid responses. Review the construction of consolidated inputs received (costing, technical designs, SLAs, MSAs, T&Cs, service descriptions, etc) and construct standard corporate information requirements to formulate quality and compliant bid responses according to governance standards. Ensure final bid production (formatting, grammar checks and printing) are completed within agreed timelines. Maintain self-help portals where standard information can be obtained for sales teams to complete simple responses, outside of Bid Office assistance. Core Functional Skills & Capabilities Financial Management Business Acumen Communication Quality Management Proposal Management Core Behavioural Competencies Deciding & Initiating Action Coping with pressures & setbacks Analysing Presenting and Communicating information Planning & Organising Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Business/Commerce OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience
3 years’ experience in business writing, communications, marketing, or quality management
OR
5 years’ experience in business writing, communications, marketing, or quality management Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Interacts with various stakeholders within BCX, both on management and operational levels Special Requirements / Employment Condition Valid Drivers license Willing to travel Workplace / Physical Requirements Hybrid Remote Worker

  • Quality Assurer

    2 weeks ago

    Centurion, South Africa Momentum Life Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Perform quality...

  • Quality Assurer

    1 week ago

    Centurion, South Africa Momentum Life Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Disclaimer** - As an applicant,...

  • Quality Assurer

    2 days ago

    Centurion, South Africa Momentum Life Full time

    **Introduction**- - Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people...

  • Quality Assurer

    1 week ago

    Centurion, Gauteng, South Africa MOMENTUM LIFE Full time R500 000 - R750 000 per year

    IntroductionThrough our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow...

  • Quality Assurer

    4 days ago

    Centurion, South Africa Momentum Life Full time

    **Introduction** Momentum Life is looking for a client focus and determined Quality Assurer to join our team. Myriad is Momentum's market-leading life insurance product, providing life cover to clients in South Africa. Our Myriad product aims to partner with our clients on their journey to success. We strive to find opportunities in every risk and ensure...

  • Quality Assurance Consultant

    1 week ago

    Centurion, South Africa Optimi Full time

    **REQUIREMENTS** - Grade 12 - Relevant short course/degree/diploma - 5 years’ experience in: - Client services and administration and/or - Call centre administration and/or - Call centre quality assurance. - A customer service-oriented attitude - Familiarity with the Microsoft Office suite (incl. Word and Excel) - Familiarity with ticketing systems, e.g....

  • Quality Assurance Consultant

    2 days ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **R25'000.00 - R30'000.00 Monthly** CLC is seeking a Quality Assurance Specialist, specialising in Short-Term Insurance Claims quality control. Quality Assurance Consultants play a significant role in ensuring the claims handling process meets certain desired regulations and acceptable standards. They formulate and direct the...

  • Quality Assurer

    6 days ago

    Centurion, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Role Purpose Provide effective and...

  • Quality Assurance and Automation Manager

    9 hours ago

    Centurion, South Africa Momentum Retail Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Disclaimer** - As an applicant,...

  • Quality Assurance Administrator

    3 hours ago

    Centurion, Gauteng, South Africa Bidvest facilities management Full time

    Brief Role Description:To provide administrative quality management to technical staff in accordance with contractual deliverables. Key Performance Areas Checking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.Accurate uploading of Proof of delivery on SAP.Conduct effective tracking of all PODs...