IT Program Manager I

**Purpose of the Job**:
The purpose of the IT Program Manager I is to deliver on IT programs and projects and related initiatives with the aim of delivering improvement in business performance. The role works with business stakeholders to define IT programs and projects, including establishing the overall benefits and business case, the sequence and scope of enabling projects and the business change activities that are needed to realise the overall goal, ultimately providing demonstrable value in line with Shoprite’s business and IT strategy and enterprise architecture. The role further delivers on all activities related to a program or project including project planning, execution, timing, functionality, quality, communication and cost and does so within Shoprite’s established programme management methodology and standards.

**Job Objectives**:
Effective co-ordination of programs and projects and management of their inter-dependencies including oversight of any risks and issues arising. This includes co-ordination of new capabilities for the business to enable effective change and realisation of projected benefits.
Ensure delivery and governance, including roadmaps, schedule, financials, dependencies and risk management, within the IT delivery framework and alongside IT PMO.
Work with solutions teams across IT and external partners to define and iteratively refine a program of initiatives to deliver business outcomes.
Support in the define and developing the strategic roadmap and desired outcomes for program management.
Manage programme execution to ensure successful delivery of the programme and subsidiary projects.
Plan and optimise effective utilisation of resources throughout program and project delivery and execution.
Consolidate, monitor and control program and subsidiary projects work to ensure successful delivery of project objectives within budget, scope, time and quality.
Consolidate, monitor and control program costs to ensure delivery of the program and subsidiary projects within budget and profitability guidelines.
Ensure effective quality assurance and the overall integrity of the program - focusing inwardly on the internal consistency of the program and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate, technical and specialist standards.
Facilitate good program governance, including contracting, program governance meetings, risk management, issue management, quality assurance and corporate governance adherence.
Ensure optimal allocation of resources and skills within the program's individual projects.
Ensure timely and accurate reporting on the status and progress of the programs and projects to the Portfolio Manager, IT Leadership and key stakeholders.
Prepare dashboards and regular reports to create transparency and tracking of requests and projects.

**Qualifications**:
Degree or Diploma in Information Technology / Computer Science or related.?
Project Management Certification / Designation with Project Management South Africa (PMSA).
Program Management Certification / further studies in program management.

**Experience**:
+3 years' experience in a similar role, driving and executing multiple programs and projects to deliver on strategic objectives.
Demonstrable experience delivering programs/projects through cooperation and collaboration with 3rd party delivery partners (including negotiations) as well as a range of business internal stakeholders.
Experience in a retail or FMCG environment.
Demonstrated project management skills with strong knowledge of work estimation and planning.
Experience working with agile methodologies and in ITIL environments.
Working knowledge?of business process management, including budgeting, resource allocation and procurement processes.
Knowledge of Quality Management.?
Knowledge?of Disaster Recovery.?
Knowledge?of Data and Technical Architecture.?
Knowledge?of Application Testing.?

**Knowledge and Skills**:
Project management?-?Applies project management process and tools to deliver quality project deliverables on time. Define roles and responsibilities within a project. Defines and establishes stakeholder involvement, risks and resources on a project.??
Business acumen - Enables change by defining needs and recommending solutions that deliver value to the business. Understanding of how business /industry operates. Knows own market well and is commercially aware.
Personal energy and driven with strong integrity?- Takes accountability for actions and mistakes.
Analytical, critical thinker with an independent, proactive problem-solving approach - Understands, analyses, and navigates the risks of various processes with a strong basis on project methodologies and principles. Applies sound judgement, particularly in balancing competing demands and priorities.
Reporting, verbal, and written communication skills - Applies accurate and succinct messaging, presents complex concepts simply and confidently co