Operations Manager

1 week ago

Kraaifontein, South Africa F and G Sourcing Specialist Full time

Our **Retail Logistics client** is currently looking for a **Fleet Manager**based in **Kraaifontein**

**Must be Fluent in both English and Afrikaans**
- **Overall Role Function**_

The overall objective of this operations manager role is to effectively manage and oversee the day to day (also nightshift) operations of the depot/plant. This includes the short term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. in order to deliver exceptional service within clients’ SLA.

**REQUIREMENTS**:

- Matric and Advanced Studies (Tertiary Diploma/Degree) advantageous
- Minimum of 2 years’ experience in transport environment.
- Managing up to 15-20 fleet
- Proven track record managing portfolio of customers.
- Specific industry experience beneficial.
- Clear criminal and credit record
- **Budget Control**:_
- Creditors - Ensure all invoices and PO’s are signed off and submitted to Finance. Follow up on outstanding money
- Other - Insurance claims, traffic fines, vehicle maintenance
- Management of driver hours
- Budget and Resource Planning - Use relevant data and analysis to give input into budget preparation for the division/depot.
- **Client Service**:_
- Service Culture - Deliver within SLA
- Partnership Management - Cultivate objective working relationships with variety of stakeholders (e.g. HR team, IT, Clients)
- Client Relationship Management - Daily client interactions on the frontline. Solve challenges and queries to reduce complaints.
- **Operational Execution**:_**Oversee and manage own fleet of vehicles**
- Schedule maintenance, Weekly checks, Services, Washbay, Breakdowns (where applicable)
- Licensing of vehicles
- Manage diesel consumption

**Trip management**
- Manage and schedule drivers’ working hours
- Route planning
- Oversee successful loading of goods at clients with all relevant paperwork
- Planning and scheduling the overs (old order incomplete from last loading cycle with new orders received.

**Site Management**
- Manage the washbay, workshop and diesel

**Reporting**:

- Prepare and submit weekly operational stats
- Prepare and submit weekly financial flash to clients
- Prepare, analyse and submit monthly operational stats

**Operational Efficiencies**:

- Work with team of drivers to deliver operational efficiencies
- Delivery of superior quality customer experiences within SLA
- Fleet management

**People Management**
- Plan and manage performance, skills development and team motivation. Achieve efficiencies and increase competencies.
- Address employee’s issues or grievances
- Management of drivers performance, i.e. weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers.
- Driver PDP and licenses
- Manage drivers’ leave and overtime (update daily)

**Salary**: R15 000- R25 000 pm (no overtime)

**Salary**: R15,000.00 - R25,000.00 per month

Ability to commute/relocate:

- Kraaifontein, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- transport: 2 years (preferred)
- managing up to 15-20 fleet: 2 years (preferred)

**Language**:

- Fluent Afrikaans - will be tested in screening (preferred)

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