Dealer Liaison

1 week ago

East Rand, South Africa Bluespec Holdings Full time

**Duties and Responsibilities**:

- Source and sign-up new dealerships.
- Service existing dealerships by building long term relationships and assisting them with getting the best stock.
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Liaise with multiple departments effectively to get the correct information to clients.
- Ensure that administrative duties are accurate and timely.
- Solve complex problems through teamwork and creativity.
- Ensure that all company guidelines are followed by clients.
- Work together in a team to reach targets.
- Ensure individual targets are met daily as set out by management.
- Ensure that excellent customer service is given to each client to maintain high CSI ratings.
- Follow company communication and administrative procedures, guidelines, and policies.

**Requirements**:

- A minimum of 2 years' experience in retentions / customer service / sales / customer service
- Excellent Administration Skills
- Excellent negotiation skills
- Ability to work in a team and on their own
- Problem solving abilities
- Must work well under pressure
- A clear and friendly telephone voice
- A target driven attitude
- Must have own reliable transport
- Grade 12 Certificate or similar minimum qualification a requirement

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