Program Manager

2 weeks ago

Western Cape, South Africa The Foschini Group Full time

**Key Responsibilities**:

- Lead the end-to-end program lifecycle, from ideation to implementation, for key initiatives within our product portfolio.
- Collaborate with stakeholders to establish program vision, strategy, and roadmap, aligning with business objectives and customer needs.
- Conduct market research, competitive analysis, and customer feedback to unearth opportunities and guide program decisions.
- Define and prioritize features based on value, feasibility, and strategic alignment, leveraging agile methodologies to drive rapid iteration and delivery.
- Work closely with engineering teams to translate requirements into actionable user stories, offering clear direction and support throughout the development process.
- Monitor and analyze program performance metrics, pinpointing areas for enhancement and optimization to enrich the customer experience and drive business outcomes.

**Qualifications and Experience**:

- Bachelor's Degree in Engineering, IT, Computer Science, or Commerce fields.
- Program Management Certification.
- Proven experience as a Program Manager, with a track record of successfully launching and optimizing digital products.
- 5+ years of experience collaborating with engineering teams in a fast-paced environment, demonstrating the ability to manage multiple projects, stay organized, and prioritize deadlines effectively.
- Project Management experience is an advantage

**Skills**:

- Strong analytical skills and data-driven decision-making capabilities, with the ability to translate complex insights into actionable strategies and initiatives.
- Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams and cultivate consensus around program priorities and trade-offs.
- A passion for innovation and customer-centric design, with an unwavering focus on delivering exceptional experiences that fuel business growth and customer loyalty.

**Behaviours**:

- Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
- Decision Quality - consistently makes timely, well-rounded and informed decisions
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
- Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

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