Technical Sales Representative

**JOB PURPOSE**

To maximize the potential and profitability of the current operations by building strong customer relationships and implementing/reviewing correct commercial and service plans

To develop new strategic facilities and accounts

To provide support, management reports and justifications

To present presentations to clients

To hand-over clients to the relevant representative/accounts manager after development of the customer
- **ORGANISATIONAL STRUCTURE**

Member of the Sales team
- **DECISION MAKING AUTHORITY**

Commercial decision based on agreed policy within pre-defined parameters
- **MINIMUM QUALIFICATION/EXPERIENCE REQUIREMENT**

6 Years Sales experience of which 2 years involvement with Industrial and 2 years on a National level an advantage

Must have experience in Light Industrial/Warehousing/Entertainment Industry

Rental Industry knowledge an advantage

Sales and Marketing Degree (IMM) /Diploma will be advantage

Working in a CRM environment an advantage
- **JOB DESCRIPTION**

The Industry Specialist is responsible for the following:
**AREA / TYPE**

**Responsibilities**

Secure the revenue stream of the business
- Execute the annual Sales plan
- Develop and maintain Long Term Contract rental
- Develop and maintain “Service Level Agreements”

Budget and forecasting management
- Forecast Light Industrial stock requirements
- Deliver Turnover in line with or in excess of the Heavy Industrial Budget

Develop potential within Light Industrial
- Convert key prospects who have strategic importance or offer valuable business potential
- Maximise strategic potential within the Accounts by utilizing National Service Network

Maintain commercial policy
- Implement National and Regional Customer pricing and service level strategies
- Manage the customer relationships in an appropriate manner relative to their status
- Ensure credit management criteria of the business is adhered to

Customer relationship management
- Build strong customer relationships with the Industrial Accounts
- Oversee call cycles to ensure Regional Industrial Accounts receive premium customer service
- Monitor customer satisfaction

Develop market intelligence and translate into market needs
- Drive product and service expansion opportunities
- Identify opposition threats and implement strategy to neutralize

General Management
- Generate monthly reports regarding the performance of Light Industrial Accounts

Information Flow
- Gather and distribute key account information to relevant managers
- Including Industrial account sites for management via Sales manager and his Sales Consultants and/ or Service Manager and his field service technicians
- Including Industrial account administration requirements for the Commercial Manager
- Keep in regular contact with the Industrial Account managers to ensure service levels are received
- **SKILLS REQUIRED - SPECIFIC**:

- **SKILLS**

**KPA**

**Skill**

Administrative
- Proposal generation and presentation
- Customer Reconciliations
- Pricing strategy and control
- Report Writing
- Time and Cost motivations for customers

Organizing and Planning
- Must be highly organized and able to plan him and the team
- Must be able to work systematically and deliver outputs within prescribed deadlines

Computer Literacy
- Fully computer literate, including Microsoft Office

Communication
- Able to communicate verbally and in writing in English

Other
- Must have valid driver’s license
- Must have flexibility to work overtime where required
- **INTERNAL COMPETENCIES**

**Competency**

**Level**

EaziT hire desk Training

Do

Customer Satisfaction, Communication and Telephonic Selling

Do

Machine Familiarisation 1 & 2 and Selection

Do,Teach

MEWP U/S 243272 Training

Do,Teach

Train the trainer/Coach

Do,Teach
- **WORK EXPERIENCE REQUIRED**

**Job**

**Functional experience**

**Years**

a) Sales
- 6 Years Sales experience of which 2 years involvement with Industrial Accounts Management in a business-to-business environment

6

b) Industry experience/knowledge
- Must have Light Industrial experience
- Rental Industry knowledge an advantage
- Working in a CRM environment an advantage

3

Work Location: In person

Application Deadline: 2025/03/19