Retail Operations Manager

7 days ago

Cape Town, South Africa Eminent Solutions Full time

The position will be based in the Mowbray area, Southern Suburbs.

As part of the expansion of the organization to be able to provide greater support to rural children a need has developed for an Operations Manager for our Charity Shop Chain. The position reports directly to the CEO.

**1. Store Management**:

- Lead, mentor, and guide store managers and staff to ensure a cohesive and motivated team.
- Implement and maintain operational standards, including visual merchandising, inventory management, and customer service excellence.
- Monitor daily store activities to ensure compliance with policies and procedures.
- Conduct regular store visits to assess performance and provide guidance for improvement.

**2. Inventory and Stock Management**:

- Oversee inventory control processes, including receiving, pricing, and organizing donations.
- Monitor stock levels, analyse sales trends, and adjust inventory levels accordingly.
- Coordinate stock transfers between stores and the distribution centre to optimize product availability.
- Plan and coordinate the collection of stock donations.

**3. Financial Management**:

- Develop and manage budgets for individual stores, tracking expenses and revenue.
- Analyse sales data and financial reports to identify opportunities for growth and cost optimization.
- Collaborate with the administration department to ensure accurate and timely financial reporting.

**4. Community Engagement**:

- Build and maintain strong relationships within the stakeholder community to foster support and partnerships.
- Collaborate with marketing and outreach teams to promote charity shop initiatives and events.

**5. Staff Development**:

- Recruit, induct, train, and onboard new store managers and staff.
- Provide ongoing training and development opportunities to enhance employee skills and performance.

**6. Health and Safety Compliance**:

- Ensure all stores adhere to health and safety regulations and maintain a safe shopping environment.

**7. Performance Analysis**:

- Monitor store performance metrics and key performance indicators (KPIs) to assess progress toward goals.
- Implement strategies to improve store efficiency, customer satisfaction, and revenue generation.

**Qualifications**:

- Proven experience in retail operations management, preferably within the charity or nonprofit sector.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficiency in inventory management and financial analysis.
- Exceptional interpersonal and communication skills.
- Ability to work on Microsoft Outlook, Excel, Word & PowerPoint.
- Passion for the organization's charitable mission and values.

Pay: R25 000,00 per month

  • Fmcg Area Manager Independant Retailers and Cash

    1 day ago

    Cape Town, South Africa Retail Engage Full time

    Responsible for managing relationships with all levels of management in stores. Successful execution of campaign and activations at store. Responsible for overall management of the Retail Engage store operations, staff performance and achievements of Bonsella targets. Source potential new Bonsella stores within the Retail FMCG , Minimum of 5 years in...

  • Retail Operations Manager

    1 week ago

    Cape Town, Western Cape, South Africa 7a3dbeb3-9070-46c2-92a4-ea389cb62ffc Full time R120 000 - R180 000 per year

    About Us:Wildsprout is a health food business with multiple restaurants and delis, as well as a food manufacturing arm for packaged retail goods. We are a young but growing team looking for someone to join and grow with us. More info about us can be found at Overview:The Retail Operations Manager is responsible for overseeing the performance of our retail...

  • Retail Operations Manager

    2 weeks ago

    Cape Town, South Africa Bebeemanagement Full time

    Area Manager Position Job Description: The Area Manager position is a key role within our organization, overseeing the daily operations of multiple retail stores in the coastal region. This individual will be responsible for ensuring that all stores operate efficiently, meet their sales targets, and uphold brand standards. Responsibilities Retail Operations...

  • Operations Project Manager

    3 weeks ago

    Cape Town, South Africa Arch Retail Solutions Full time

    Overview Operations Project Manager role at Arch Retail Solutions. As the Project Manager, you will lead on Implementation projects and coordinate with multiple teams (business Solutions Analyst/solutions architects, Branches, 3rd party integrations and Support) to ensure the timely success of the project. Your accountability is for the entire project scope,...

  • Retail Operations Support Manager

    1 day ago

    Cape Town, South Africa PEP Africa Full time

    **POSITION: RETAIL OPERATIONS SUPPORT MANAGER (C5)** **DEPARTMENT: OPERATIONS** **LOCATION: CAPE TOWN** **PURPOSE OF THE POSITION**: To provide strategic, tactical, and operational guidance to the Operations department, enhancing profitability through specialist support strategies aligned with the overall organisational framework to maximise operational...

  • Retail Operations Manager

    1 week ago

    Cape Town, South Africa Cash XChange Full time

    **Job Ad: Retail Operations Manager** We are currently seeking a highly motivated and experienced individual to join our team as a Retail Operations Manager based in Cape Town. As the Retail Operations Manager, you will be responsible for overseeing the day-to-day operations of our retail region, ensuring smooth functioning, staff management, and...

  • Retail Operations Manager

    3 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R700 000 - R900 000 per year

    Hire Resolve's client in the Retail Industry is urgently seeking the expertise of a Retail Operations Manager to join their team in the Western Cape. The Retail Operations Manager will be responsible for orientating store layouts; improving and maintaining operational policies and procedures; and implement techniques that drive productivity, profitability...

  • Manager Retail Operations

    1 day ago

    Cape Town, South Africa Adidas Full time

    Purpose & Overall Relevance for the Organization: - The role is responsible for the optimization of Retail workforce, PEX, and Retail Store KPIs across Emerging Markets, ensuring efficient processes are in place to maximize business performance across Own Retail and supporting our franchise business partners with appropriate guidance and sharing best...

  • Retail Operations Supervisor

    1 week ago

    Cape Town, South Africa Truniq Professional Services Full time

    **Retail Operations Supervisor / Manager - Durbanville** **Duties**: Perform Retail Operations Supervisor/Manager role. Achievement of sales targets. Oversee stock management and manage losses. Operational planning and objective setting, priority setting and scheduling/co-ordination. Monitoring and reporting (stock management; sales targets; expenses;...

  • Retail Operations Manager

    1 week ago

    Cape Town, South Africa Fidelity Services Group Full time

    **Purpose of the role**: reporting to the Regional/Area Manager. The overall purpose of this position is to manage several Operations Managers in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered...