Sr Analyst, Application Support

1 week ago

Johannesburg, South Africa TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
Online Application Support - Windows - Sr Analyst - Level 2

**What You'll Bring**:
**What We Will Bring**:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team - you’ll work with great people, pioneering products and cutting-edge technology.

**The Team’s Focus**

**Impact You'll Make**:
**What you will bring**:

- Ability to automate through scripting and configuration management; have a deep understanding of scripting languages like Powershell, Batch, and command line tools
- Windows server operating system experience
- Services
- Registry
- Event Viewer
- Task Scheduler
- NTFS and Shares
- Working knowledge of the following technologies:

- Internet Information Services (IIS)
- Microsoft System Center Configuration Manager (SCCM)
- Microsoft Failover Cluster Manager
- Microsoft SQL Server
- Ability to craft basic SQL queries for analysis and troubleshooting
- Working knowledge of Splunk is a plus
- Working knowledge of Rundeck is a plus
- Working knowledge of Remedy or other similar help desk software
- Basic VMware or virtualization knowledge and experience
- Basic knowledge of networking
- Are an effective organizer and solve technical problems at various levels of difficulty and can document the process and resolution
- Can work both independently and as a member of collaborative teams
- Enjoy helping others and share a strong sense of ownership and responsibility
- Are interested in sharing ideas with teammates
- Thrive in a collaborative environment
- A degree in computer science or related degree path

**Impact you will make**:

- Maximize system availability
- Identify issues and coordinate with the correct groups to help resolve problems
- Capture metrics regarding performance and capacity, stability, and value which drive decisions
- Drive innovations on the team, always looking for performance improvements
- Provide recommendations to streamline existing processes and procedures
- Research, troubleshoot, diagnose, and recommend solutions to simple or complex technical problems
- Occasional night and weekend work with on-call rotation expected

TransUnion Job Title

Sr Analyst, Applications Support

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