Sales Assistant

**Who we are**:
We’re Yuppiechef and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service while selling products that our customers love using. We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors. How? Well, we do that through our Omnichannel shopping experience, providing our world-class service to our customers, their customer experience is always at the front of our minds. We’re foodies, home lovers, aesthetes and early adopters, and we’re passionate learners more than we’re experts. We have a loved online store and 21 beautiful physical stores across SA, and we’re a proud member of the dynamic Mr Price Group.

We are looking for Sales Assistants to join us in building those exceptional experiences for our customers.

**Who you are**:
These are the characteristics that describe you:

- You feel energised when you talk about food, cooking and entertaining
- You are self-motivated, driven, obsessed with the details and love to cook and entertain
- You have a strong sense of responsibility for creating a memorable experience and working alongside a team representing our retail brand in every way possible
- You are goal-driven and want to experience a groundbreaking team that can help you reach those goals
- You love to share knowledge and feel that something great has been achieved when people leave the store smiling

**What your role would be**:
You will be working alongside our existing retail team and store management to build our presence. We are a team that gets very excited about good food and connecting with people over their experiences.
- Offering and executing a high level of customer service to any customer that enters our store. Each visit is a unique interaction
- Making our store an inviting and intriguing space which showcases our brand and our range for products in the best possible way
- Ensuring that each purchase is processed through our system accurately
- Following the internal process for stock receipt, storage and merchandising
- Dealing with and resolving any customer complaints to the standards of our brand, ensuring that all processes are carefully followed
- Continuously learning about the products and services that we offer and ensure that our customers are shared up to date information

**What experience and skills you need for the role**:

- Grade 12 / Matriculation
- Preferably 2 years experience in a premium brand in a retail/hospitality environment with some knowledge of sales principles
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in a customer centric brand
- Previous experience working for a luxury brand (seasonal or permanent) is advantageous.

If this sounds like you, we can't wait to meet you

**Our values**:

- **Integrity** - We’re the same all the way through
- **Fun** - We enjoy the time we spend together and what we do
- **Collaboration** - Honouring each other's strengths makes our team stronger
- **Excellence** - Continuous Improvement

**Pay and Benefits**:
We pay competitive, market-related salaries based on skills and experience. Your salary is based on a “Total Cost To Company” model and includes:

- Medical Aid contributions (Discovery)
- Life, Death & Disability Insurances
- Retirement Annuity
- Employee Assistance Programme
- Staff Discount at all Yuppiechef & Mr Price Group Retailers
- 17 Days Paid Annual Leave increasing to 20 days with length of service.