Human Resource Business Partner

**Job description**

**Human Capital Business Partner**

**ROLE OVERVIEW**:
To provide best practice human capital advice and customised solutions to the business within appropriate governance frameworks which will enable our clients Business Divisions to achieve their strategic objectives. The Human Capital Business Partner will translate the Human Capital strategy into practical operational plans and will be responsible for the implementation of the HC operational plan within the business. This role is also responsible for the day-to-day functional management and direction of the HC Administrator.

**QUALIFICATIONS AND EXPERIENCE**
- Degree/Diploma in the Human Resources field.
- 5-8 years’ experience as a HR Generalist or HC Business Partner
- **Critical Competencies**:

- Policies and Procedures
- Business Environment
- HR Best Practices
- Labour Legislation
- Project Management
- Business English
- Risk Management and Governance
- HR Systems
- Call Center experience
- Vehicle/Motor industry background

**KEY PORTFOLIO AND PERFORMANCE FOCUS AREAS**

**1. Provide Strategic Advice and Solutions to the Business on all HC related matters**
- In collaboration with the General Manager: Human Capital Business Partners set and deliver the direction for the Divisional approach to people development
- Assist in the development and implementation of Human Capital strategies in the Divisions, in line with the Bank vision, strategy and goals of the organisation
- Deliver and implement HC strategic and support service to business

**2. Facilitate the talent attraction and selection process; and manage the termination process for exiting employees**
- Identify business unit skills and workforce needs; or
- Receive a request for recruitment
- Confirm with the line manager job requirements, employment equity target, salary, etc.
- Prepare the necessary documentation and secures the necessary approvals
- Arrange with the Administrator HR Business Partner to place internal and external advertisements
- Oversee response handling of the vacancy and compile shortlist for the recruiting line Manager
- Oversee interview scheduling and preparation i.e. documents, interview guide, etc.

**3. Facilitate the implementation of talent retention strategies**
- Ensure that talent forum meetings and discussion take place
- Assist Line managers to identify talent for retention purposes,
- Provide advice to business units on retention interventions
- Monitor the development of the identified talent for readiness into the positions they are identified for
- Monitor retention in accordance with policies, procedures and legal requirements

**4. Coordinate Learning and Development**
- Provide support to learning and development programmes
- Coordinate training needs identified in submitted Performance Development Plans
- Facilitate identification and development
- Train line management to conduct performance management, coach and mentor staff
- Manage a training resource database

**5. Manage Performance Management**
- Manage Performance Management
- Train the business on the Bank Performance Management philosophy
- Ensure all business units have performance management contracts
- Maintain database to reflect submission status of reports
- Ensure performance management contracts are collected on time
- Send out reminder on quarterly performance reviews and provide advice to line management on the process, if required
- Ensure employees in business units are trained on current performance management system

**6. Ensure Compliance and Good Governance**
- Review and analyse current legislation and regulations to determine and confirm the areas of compliance
- Compile and collate information in respective are of responsibility for plans and reporting
- Identify areas of non-compliance and develop appropriate action plans to address the non-compliance
- Identify risk areas and develop risk mitigators to address the risk areas
- Research and benchmark best practices
- Ensure compliance in accordance with policies, procedures and legal requirement

**7. Change Management Initiatives / Projects to support Transformation in the Business / Organisational Development**
- Driving the appropriate performance culture
- Drives the people elements of transformation and change - specifically on strategic Bank initiatives
- Implements and drive the coordination of an HC projects within the business
- Escalate the execution of deliverables to the relevant role players for completion
- Monitor progress if possible, to ensure that the project is delivered within the allocated time frame
- Any possible deviances in performance are identified, managed and reported to ensure timeous delivery
- The deliverables are signed-off on completion of the project in accordance with the initial project deliverable statement
- Provide project support in accordance with policies, procedures and legal requirements
- Provide project support within the allocated time frames

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