Concierge

2 days ago


Johannesburg, South Africa Tsebo Group Full time

**About Us**: Tsebo Solutions Group are the largest provider of facilities services in Africa. Through our 37,000 staff and 41 offices in 25 countries, Tsebo manages our clients “non
- core” services such as facilities management, cleaning, catering and security. This enables our clients to maintain focus on their own core operations without the distraction and cost of maintaining their business infrastructure. Tsebo clients benefit through reduced risk, cost and complexity, with improved transparency and productivity across our African and Middle East portfolio.
**Duties & Responsibilities**:

- To clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.(Boardroom meetings) and assists Pause areas when needed.
- To change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
- To clean and refill boardroom tea boxes ,cups saucers,teaspoons,clean glasses in cupboards.
- To ensure that flowers and table decorations are fresh and comply with agreed standards.
- To set tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.(Boardrooms)
- To ensure sideboards on stations are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
- To assists with function plating when needed by Catering Manager.
- To ensure that all customer & client needs are met at all times.
- To be totally familiar with the composition of all menu items.
- To serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.
- At all times to be aware of and practise good customer relations, assisting the guest in any way which does not adversely affect other customers.
- To attend to customer complaints satisfactorily.
- To carry out on-the-job training to ensure subordinate staff can carry out their duties effectively.
- To be continually aware of, and maintain, the highest standards of personal hygiene and dress.
- To ensure that any subordinate staff adhere to, and maintain, the highest possible standards of personal hygiene and dress.
- To attend meetings and training courses as required.
- May be required to assist with any other duties that may be outside scope of responsibility

**Skills and Competencies**: - Excellent customer service - Excellent communication skills - Ability to work under pressure

**Qualifications**:

- Matric (Grade 12)



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