Health Admin Assistant

1 week ago


Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 65497

**Job Type**
- Permanent

**Job Title**
- Health Admin Assistant - Internal

**Computer Skills**
- MS Excel,MS Outlook,MS Word

**Industry**
- Financial Services

**City**
- Johannesburg (Incl. Northern Suburbs)

**Province**
- Gauteng
- Phone prospects and quote on various medical aid options (existing company client’s and leads)
- Following up on information sent and answering all questions client has in order to select the correct plan.
- Ensuring all underwriting requirements are received from client and submitted to Discovery
- Ensuring membership is activated according to SLA
- Ensuring client receives confirmation of acceptance
- Processing all addition of dependent and registration of new baby requests
- Completing Health FNA’s
- Processing change of broker requests
- Servicing for all medical aid client’s on our book
- Assisting with claims queries
- Processing changes (i.e. banking details, contact details ext)
- Request of duplicate membership cards
- Tax certificate requests
- Authorization queries
- Removing staff from company billing
- Employer billing assistance ext
- Resolving debit order queries
- Request of international travel letters
- Processing all Keycare income verification queries on a quarterly basis
- Phoning for appointments
- Following up on quotes sent to client’s
- Handling incoming queries from clients
- Health year-end review with all medical aid client’s on our book
- Seeing client’s and companies for presentation on medical aid options**Inherent Requirements**
- Grade 12
- Regulatory: RE1 & RE5 Preferable
- 120 Insurance Related Credits Preferable

**What Qualification**
- Grade 12

**Minimum Qualification**
- Matric

**Status**
- Available



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