Health Specialist/admin/advisor

6 days ago


Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 68054

**Job Type**
- Permanent

**Job Title**
- Health Specialist/Admin/Advisor

**Computer Skills**
- MS Excel,Ms Office,MS Outlook,MS Word,Xplan

**Industry**
- Financial Services

**City**
- Johannesburg

**Province**
- Gauteng
- Phone prospects and quote on various medical aid options (existing client’s and
- Discovery Health leads)
- Sourcing new business and cross selling the database
- Following up on information sent and answering all questions client has in order to select the correct plan.
- Ensuring all underwriting requirements are received from client and submitted to
- Discovery
- Ensuring membership is activated according to SLA
- Ensuring client receives confirmation of acceptance
- Processing all addition of dependent and registration of new baby requests
- Completing Health FNA’s
- Processing change of broker requests

**Servicing for all medical aid client’s on our book**
- Assisting with claims queries
- Processing changes (i.e. banking details, contact details ext)
- Request of duplicate membership cards
- Tax certificate requests
- Authorization queries
- Removing staff from company billing
- Employer billing assistance ext
- Resolving debit order queries
- Request of international travel letters
- Processing all Keycare income verification queries on a quarterly basis
- Phoning for appointments
- Following up on quotes sent to client’s
- Handling incoming queries from clients
- Health year-end review with all medical aid client’s on our book
- Seeing client’s and companies for presentation on medical aid options.**Inherent Requirements**
- Two years industry related experience and a sound knowledge of Insurance.
- Experience on the X Plan insurance package would be highly beneficial.
- Word, Excel, Outlook is a must.

**What Qualification**
- Grade 12

**Minimum Qualification**
- Matric

**Status**
- Available


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