Implementation Manager C

6 days ago

Wellington, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:
To facilitate the successful implementation and change management of new initiatives and projects and support business on implemented initiatives and projects until fully operationalised and handed over.

**experience and qualifications**:

- Minimum Qualification - Relevant Diploma
- Preferred Qualification - Relevant Degree
- Experience - 3 to 5 years experience in a similar environment, of which 1 to 2 years at junior management level
- **additional requirements**:
**responsibilities**:

- Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
- Participate in planned activities that are appropriate for own and employee development
- Improve business performance through the effective implementation of strategic projects
- Compile reports that track progress and guide business to make informed decisions
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives and continuously review objectives and goals
- Provide input into the development of the tactical strategy, and develop and implement a supporting operational
- Continuously focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation

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