Technical Manager

1 day ago

Durban, South Africa Santam Full time

Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do?
The position calls for a person who will provide technical underwriting expertise to assist the Regional Manager and Relationship Managers in managing their intermediary relationships at both a strategic and operational level with a clear focus on growth, profitability and efficiency in line with the Broker Services and Santam Commercial and Personal objectives.
The Technical Manager provides technical underwriting support to the Relationship Managers and enables quicker decision-making when engaging with intermediaries for new business quotes on larger risks, renewals and other technical queries. What will make you successful in this role?
KEY ACCOUNTABILITIES
Provide technical underwriting expertise and advice for all classes of insurance.
Assist Relationship Managers in explaining complex underwriting principles and decisions to Intermediaries.
Ad-Hoc Intermediary visits/engagements.
Balance growth and profit when making decisions by considering supporting business and regional strategy.
Analyze profitability of multi-claimants or renewal of individual policies and recommend corrective actions to Regional Managers and Relationship Managers.
Discuss proposed amendments to pricing models and new covers with Specialist Underwriters.
Equipped to deliver on complex and high value quotes and policy conversions.
Discuss and explain risk reduction Requirements (RRR) from survey reports and negotiate directly with intermediaries to obtain buy-in. Escalate queries only if unable to resolve to Specialist Underwriters.
Build and maintain effective relationships with internal and external stakeholders.
Ensure compliance with underwriting guidelines.
Review new business written.
Post large loss reviews to determine appropriate actions.
Policy center authorization. Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Turnaround time
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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