Fitness Manager

Fitness Manager
(14988)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

**Job Summary**

The Fitness Manager takes full responsibility for the overall operational duties of the Fitness Centre.

**Key Duties and Responsibilities**
- Ensure Opening and Closing Procedures are adhered to according to the policy and procedure provided.
- Restock of water, towels, biscotti, apples and Kleenex wipes on a daily basis
- Processing requisitions for water, towels, stationary, operational products and picking items up from the different departments
- Monthly stock takes of retail items in gym and for consignment stock company to be completed by month end.
- Requesting of Purchase Orders from Purchasing department for retail stock, requesting of price tags and pricing of retail items, putting through requisitions for new retail items
- Completion of Budget, stats and KPI reports monthly
- Yearly budget creation
- Managing staff and monthly rosters
- Salaries, commission and hourly rates to be calculated monthly.
- Staff appraisals twice yearly
- Initiate Staff placement proceedings by:

- job requisition,
- job description forms filled in and signed by different departments,
- placing adverts,
- 1st interview, doing reference checks,
- Employment Action Form filled in and signed by difference departments
- Invoicing to external clients and executive staff for personal training sessions
- Assessing and Exercise Training of external and in house guests
- Marketing to obtain external clients for exercise sessions
- To outsource any special requests like Stand up paddle boarding on canal for external or in-house guests and all liaise work to create new vendors, payments etc.
- Planning of Season roster complimentary classes
- Creating of Complimentary slips to guests
- Creating of new fitness packages and Prices
- Process of payment allocations from external guests
- Maintenance of gym equipment, if not fixable from maintenance department, requesting Pentasystems to call out, help with process of payments from Finance Department
- Completion of monthly training attendance sheets and reports to Training officer
- Responsible for standards being maintained in Fitness Centre, including risk assessments
- Daily up keep of the Fitness Shared Drive Schedule
- Investigating of any complaints from guests on surveys about staff or fitness centre
- Maintaining Standard of Procedures in the gym

**GENERAL AND OTHER DUTIES**
- The employee will be required to perform similar such duties or tasks in any area of the hotel as may be designated by Management from time to time.
- The employee will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills.
- The employee will be required to be familiar with the hotel policy on fire, hygiene, health, safety and emergency evacuation and that all staff in the department participates in fire and emergency drills.
- The employee will be required to adhere to and have a complete understanding of the employee handbook and adhere to the regulations contained within.
- The employee will be required, at all times, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet with the hotel’s requirements and do not detract from the desired image of the hotel.
- The employee will, at all times, be required to render the highest level of courtesy and service to hotel guests even where such service may fail beyond the main duties or scope of this position.

**_To be flexible within your job and to be able to fulfill any other duties that you may be asked to perform_**

**SKILLS, QUALIFICATIONS & REQUIREMENTS**
- Fully qualified and certified fitness instructor
- Basic lifesaving/ CPR
- Minimum of 3 years in 4/5* Fitness, Spa, retail, and/or hospitality environment.
- Previous experience as Spa/ Fitness Manager or Director, Spa/ Fi