Sharepoint Specialist

**Information Technology ~ Insurance**
**JHB Central**
***:
**SharePoint Specialist - Illovo Johannesburg**

**R670 000 p/a - Permanent Vacancy**

**Role description**

Responsible for SharePoint management, maintenance, and administration to ensure ongoing system support, reliability, availability, and optimisation.

**Key Performance Areas (Duties and responsibilities)**
- **_Operation_**
- Responsible for managing SharePoint sites and accounts, including configuration, custom features deployment.
- Managing the companies SharePoint sites and accounts, including configuration, custom features deployment.
- Manage the companies SharePoint environment and enhancement as per business requirements by adhering to the development process (SDLC) and change management process (ITIL).
- Responsible for understanding business and the requirements that drive the analysis and design of technical solutions.
- Management and maintenance of site content, structure settings, site hierarchy, and site collection navigation.
- Utilisation of Sharegate tool/relevant tool for migrations of SharePoint sites and collections to the O365 SharePoint Online Environment.
- Update documentation, check validity and accuracy of all documentation used by the end users, site owners and Administrators.
- Provide 1st and 2nd line support for SharePoint and liaising with the service provider where necessary.
- Troubleshoot issues/incidents and provide user support.
- Analyse and recommend SharePoint enhancement, updates, and upgrades.
- Administer and configure SharePoint and share knowledge with IT teams.
- **Reporting**
- **_Data protection and encryption_**
- Understand organizational information data flow and maintain an inventory of data to ensure sensitive information is identified and protected adequately.
- Understand data classification framework and implement controls as per sensitivity levels.
- Develop or install software, such as data encryption programs for data at rest, in transit, and in use such as SSL certificates to protect sensitive information
- Develop best practices for Crypto Key Management across the organization and maintain safe and responsible use of cryptographic keys.
- **_Network, web and Endpoint Security and monitoring_**
- Maintain the malware and destructive activities policy rules across security platforms to ensure business continuity while security is maintained.
- Coordinate monitoring of networks or systems for security breaches or intrusions across Cloud and On-premises platforms.
- Ensure endpoint security controls have covered the whole company’s landscape and remain effective in identifying and mitigating threats in line with the in-depth layered defence approach.
- **_Threat and vulnerability Management_**
- Lead threat landscape assessment and situational Cyber-attack Vulnerability awareness through an understanding of the vulnerability Detection, management program
- Ensure vulnerability assessments and penetration tests are performed periodically.
- Provide reports to various forums on the vulnerability management program
- Continuously scan the threat landscape to identify threats facing the company’s environment and provide proactive suggestions on prevention.
- **_Physical security_**
- Support facilities with the implementation of physical security measures designed to deny unauthorized access to the company’s premises.
- Ensure robust and fit-for-purpose access controls, surveillance cameras, and intrusion systems.
- Ensure advanced controls are in place for high-risk areas such as data centres and computer storage areas.
- **_Disaster recovery and business continuity_**
- Support the development of disaster response and recovery strategies within the company.
- Ensure seamless transition between the company and the disaster recovery site during security breaches or other business interruptions.
- Troubleshoot security and network problems to maintain a fit-for-purpose DR site and business continuity - plans.
- **_Incident response and third line support_**
- Provide second-line support to users with any information security related queries within the SLA period.
- Provide technical support to computer users for installation and use of security products.
- Oversee and provide advanced support on open issues (e.g., customer logged tickets, incidents, projects, etc.)
- Assist in incident response for any breaches, intrusions, or theft.
- Coach and guide service desk and IT support in their incident response regarding security, and appropriately escalating issues in line with the service management processes and procedures.

**_Ad hoc_**
- Continuously develop information security standards and best practices to respond to the changing environment
- Follow the procurement processes to purchase and identify the right service providers for security services
- Oversee third-party service delivery in line with defined service level agreements
- Train and groom the upcoming junior IT staff