Security Operations Manager

2 days ago

Johannesburg, South Africa The HR Bubble Full time

Roles and Responsibilities:

- Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
- Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
- Acting as a role model and always behaving in line with our company values
- Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
- Managing contractual budgets in line with financial targets
- Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
- Ensuring there are sufficient trained, licensed and vetted staff working at all times to meet customer and contract requirements
- Ensuring contract required training and screening / vetting has been completed for all security staff
- Developing professional customer relationships, responding appropriately to customer requests and concerns
- Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
- Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules SKILLS AND EXPERIENCE Ideally, we’re looking for people with
- A checkable personal history including periods of education, employment, travel and unemployment
- Prior experience of working in a similar operational management role, ideally within the security industry
- A valid security industry license or accepted certificate of security competence
- Excellent verbal and written communication skills, interacting both internally and externally
- Excellent customer service skills
- Excellent organisational skills
- Ability to successfully manage a team
- Track record of working in a fast paced and demanding environment

**REQUIREMENTS**:

- Matric (Grade 12) or equivalent (NQF level 4).
- Must be PSiRA registered, minimum grade C
- Three (3) to five (5) years of Armed Response experience
- Business Firearm competency
- Knowledge of the firearms act and Handgun for business purpose
- Must be fluent in English (non-negotiable)

Pay: R20 000,00 - R30 000,00 per month

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