Transport Administrator and Coordinator

**What You’ll Do as a Transport Administrator & Coordinator**
This role is more than just scheduling—you’ll be the **heartbeat of our staff transport operation**, ensuring safety, efficiency, cost control, and seamless communication across the business.
**Your Key Responsibilities**:
**Plan & Coordinate Daily Transport**

- Create, manage, and optimize daily pickup and drop-off schedules for all staff and management.
- Proactively adjust routes based on staffing changes or operational requirements.
- Coordinate closely with WFM, HR, and Operations to align transport with shift planning.
- Monitor real-time schedule adherence and respond to delays or incidents.

**Driver & Vehicle Administration**

- Brief drivers daily on routes, staff lists, and special instructions.
- Track driver performance, punctuality, and policy compliance.
- Maintain accurate records for fuel usage, mileage, trip sheets, and vehicle checklists.
- Support routing software and GPS tracking implementation.

**Cost Control & Compliance**

- Monitor fuel usage, routes, overtime, and vehicle-related expenses.
- Identify and implement cost-saving initiatives.
- Ensure compliance with transport policies, safety standards, and labour requirements.
- Maintain audit-ready documentation at all times.

**Communication & Stakeholder Support**

- Act as the main point of contact for all transport-related queries.
- Proactively communicate schedule changes and delays to staff.
- Liaise with external transport partners when required.
- Provide daily and weekly transport performance updates to management.

**Reporting & Data Management**

- Maintain daily transport trackers, logs, and spreadsheets.
- Analyze bottlenecks and optimization opportunities.
- Compile weekly and monthly reports on:

- Route efficiency
- Attendance vs transport usage
- Fuel spend
- Performance indicators
- Incident logs

**Why ClearSource?**
**At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do**:

- **Customer First - We are obsessed with delivering an exceptional customer experience.**
- **Personal Accountability - We do the right thing and own our actions.**
- **Humble Courage - We embrace feedback, seek growth, and push ourselves to improve.**
- **Hungry - We bring passion, energy, and drive to everything we do.**
- **Happy & Healthy - We believe in balance, well-being, and a positive workplace**

**What We’re Looking For**

- Matric / Grade 12 (required)
- **2-3 years’ experience** in transport, logistics, operations, scheduling, admin, or call centre environments
- **Strong Excel skills** (formulas, pivot tables, VLOOKUPs, reconciliations)
- Excellent verbal and written communication skills
- Certificate or Diploma in Logistics, Transport, Supply Chain, or Business Administration (Advantageous)
- Experience with routing tools, dispatch systems, or GPS tracking
- Experience in **BPO or shift-based environments** (Highly advantageous)

**Skills That Will Make You Successful**

- Highly organized with exceptional attention to detail
- Strong problem-solving and analytical mindset
- Ability to work under pressure in fast-paced operations
- Excellent time management and prioritization skills
- Strong sense of accountability and ownership
- Professional, service-oriented communication style
- Willingness to work flexible hours and support nightshift operations when required

**Why Join Us?**
We believe in building teams that thrive on **accountability, collaboration, and operational excellence**. You’ll be joining a business where your work directly impacts employee safety, satisfaction, and operational performance—every single day.

**What’s in It for You?**

- Competitive Salary**:R12,000 - R15,000 (Depending on Experience)**
- Opportunity to grow in a stable, fast-moving environment
- High-impact role with real decision-making influence
- Supportive and performance-driven culture

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