Operations and Administration Coordinator

5 days ago

Sandton, South Africa Raizcorp Full time

**Previous experience in food production environments is highly desirable**, as this role requires a strong understanding of production workflows, hygiene standards, and the ability to coordinate effectively with production teams.

**Key Responsibilities**:
**Day-to-Day Operations**
- Oversee the smooth functioning of daily operations
- Manage team schedules and coordinate resources
- Order supplies from suppliers and manage stock levels
- Coordinate courier bookings and oversee deliveries
- Support production in collaboration with the Head Chocolatier

**Project Coordination**
- Assist with planning, execution, and tracking of production projects
- Ensure raw materials and packaging are available as needed

**Administrative Support**
- Provide general administrative and clerical support
- Manage correspondence and maintain supplies (office, cleaning, and studio ingredients)

**Communication and Collaboration**
- Facilitate effective communication across teams and with stakeholders
- Promote a collaborative and supportive team environment

**Problem-Solving**
- Identify operational challenges and implement improvements

**Compliance & Quality**
- Ensure compliance with health and safety protocols and internal procedures
- Oversee cleanliness and food safety standards in production areas

**Minimum Requirements**:

- Own, reliable transport (**non-negotiable**)
- Valid, unendorsed Code 8 driver’s license
- Minimum Matric qualification (**previous experience in food production environments preferred**)
- Culinary, confectionery, restaurant, or hospitality experience advantageous
- Fluent in English (written and spoken) and at least one additional ethnic language
- Proficiency in Google Suite and Microsoft Office (experience with Xero Accounting software is a plus)
- Strong attention to detail and time management skills
- Ability to work in a fast-paced, multitasking environment
- Knowledge of food safety standards and hygiene procedures
- People-centric, team-oriented mindset

**Desirable Attributes**:

- High emotional intelligence and strong organizational skills
- Excellent written and verbal communication abilities
- Analytical and solution-focused mindset
- Adaptability to shifting priorities and deadlines
- Ability to work under pressure with a strong sense of accountability
- Openness to feedback and commitment to continuous improvement
- Willingness to work overtime during peak periods when necessary

**Important Note**:
This role may occasionally require additional duties beyond the listed responsibilities. Flexibility, a strong work ethic, and a can-do attitude are essential to success in this role.

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