Strategic Account Manager

Posting Description:
**Strategic Account Manager**

Are you an insurance professional with mining expertise? Looking for the next step in your career?

Aon South Africa is recruiting a Strategic Account Manager in our Corporate division based, on a hybrid basis, from our Head Offices in Sandton.

The role of the strategic account manager is to provide specialised information and services in the area of specialisation to a portfolio of clients.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

Responsible for delivering on the agreed plan for the business unit/ area of specialty in line with the Aon SA strategy

Responsible for leading, developing and improving the day to day client relationship of high premium clients and within the scheme

Responsible for a portfolio of client accounts

Manages and co-ordinates all related activities including building a “client profile” of risks and needs analysis

Structures an insurance programme to meet the needs of clients including:

- producing client documentation,
- leading or contributing to renewal meetings and
- leading or contributing to fee negotiation

Responsible for leading the tender processes (where applicable) within the area of specialty

Responsible for maintaining and improving client satisfaction, retention, revenue and profitability including fee negotiation

Responsible for analysing and interpreting the markets/ relevant industries for competitive advantage and emerging opportunities

Responsible for compliant dealings with clients

Upholds development of new business either with existing or new clients - identifies opportunities for increasing revenue and follows up appropriately

Coordinates for teams of Client Service Advisors/ Client Managers to ensure client service standards are met

Responsible for managing financials for a portfolio of clients and/ or for area of specialty

Responsible for all technical advice and/ or related training within the area of specialty

**How this opportunity is different**

We are proud of our strategic capability. This is not a delivery role - although there will be times, we will need you to dig in and produce great content. This opportunity is about releasing your potential for the benefit of our clients, Aon and you. We welcome innovation and actively want ideas to make what we do better each day. We will trust you to bring your ideas to life and get on with doing the job we know you are capable of. We work as one firm with complete client centricity. Others say they are, but we live that principle and hold ourselves to account on achieving it.

**Skills and experience that will lead to success**

**Qualifications.**
- Be in possession of Grade 12 (Matric)
- Be in a possession of a bachelor’s degree
- Have an insurance related tertiary qualification
- Must be registered as a representative with the FSCA in terms of the FAIS Act
- Must be registered as an associate with the IISA

**Knowledge.**
- Strategic knowledge of industry and business strategies and company goals.
- Knowledge of insurance solutions across the full spectrum of business enterprises in South Africa.
- Good understanding of applicable legislative environment governing the industry.
- Solid understanding of risk analysis methodologies.
- Knowledge of underwriting and claims administration/management, including dealing with complex claims.

**Skills and Attributes.**
- Good interpersonal skills.
- Good communication skills.
- Ability to work optimally in and with teams.

**Experience.**
- Have a minimum of 15-years proven experience within the insurance industry
- Have significant related experience.
- Consistent record of achievement in the provision of risk management and insurance solutions across the full spectrum of business enterprises in South Africa.
- Experience in financial planning, forecasting and budgeting.

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowere