Strategic Accounts Manager
2 weeks ago
Our client currently has an opportunity for a Strategic Accounts Manager to develop global and regional Strategic Accounts and National Contracts with strategic customers that fall within the Engine industries that our client serves e.g. large mining houses and transport companies, etc. and to grow market share in conjunction with existing distributor network.
Position details:
Reports to: Manager Engine Aftermarket
Key Performance Areas
Management of the National Contracts team
Sales - Securing of National supply contracts
Contract development and management
Ensuring contract compliance
Technical support
Customer service
Developing of key staff and distributor staff responsible for servicing contracts
**Responsibilities**:
Effective management and development of the National Contact team within Engine Aftermarket.
Develop strategies to increase Company's market share in specific assigned customers and to identify key accounts and expand business to these customers for both regional and global strategic accounts.
To prepare and submit tender documents / quotations for customer or project proposals.
Liaison with legal counsel on terms and conditions may be necessary and when required.
To provide overall technical support to the complete range of products to contract customers and distribution channels responsible for servicing these contracts.
Monitor and control contracts and pricing in conjunction with product data management.
Monitor and control contractual obligations in line with supply contracts and agreements.
Monitor and manage margins for Strategic Accounts in alignment with EAFM objectives.
Ensure that selected distribution channels are in compliance with contractual obligations.
Present and negotiate supply proposals to assigned, legible customers.
Measuring & reporting of staff performance.
Identification & justification for required resources within the National Contracts set-up to support growth.
Development of systems and procedures in order to streamline activities that are required for effective execution of the supply contracts (Existing & new).
Ensuring compliance of customer site requirements i.e. contractors files and safety requirements.
Supporting global strategic account initiatives including monthly reporting and conference calls.
Preparation of monthly reports and data to present to customers or senior management within Company for existing and new contracts.
Liaising with Supply Chain to ensure that adequate inventory levels are maintained to meet contractual requirements.
Ensure that invoicing for offsite contracts are complete and accurate.
Ensure that price increases are implemented timeously for contracts that are serviced by distribution channels to prevent margin erosion.
Full adoption of selling tools and processes e.g. CRM, IMPAX, Catalyst and E Commerce, etc.
Location (country, city): Johannesburg, Gauteng
Job Qualifications, Skills & Experience:
Technical Diploma (Mechanical Engineering / Business Management)
Proven technical sales track record
Good filtration knowledge will be advantageous
Experience in the mining industry would also be beneficial
Relevant experience of more than 5 years
Computer literacy with at least intermediate or advanced capabilities in MS Excel
Excellent communication (both verbal and written) and presentation skills
Customer focused
Extensive travel as and when required
Company Description:
Our client has a proven reputation for performance, quality, innovation, safety and integrity. They are at the forefront of technological advancement through ongoing research and development and continuous interaction with international research institutions.
**Job Types**: Full-time, Permanent
**Education**:
- Diploma (required)
**Experience**:
- strategic accounts: 5 years (required)
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