Field Service Supervisor

Date: Nov 1, 2024- Location: Klipfontein, eMalahleni, ZA, 1034- Req ID: 31218- Onsite or Remote: Onsite PositionKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

**Job Overview**:
Supervise the maintenance contract at Sasol Bosjesspruit.

**Key Job Responsibilities**:

- Always maintain safety standards (SHE) and ensure proper use and control of the team's personnel protective equipment (PPE);
- Perform maintenance on all KMC equipment according to the KMC Standard. Ensure all documentation is correctly recorded and secured Customer Maintenance system & KMC system (Mobile rounds);
- Drive and assist in implementing the IPSECA Maintenance process and provide information to the Maintenance planner. This will be an integrated part of the Customer maintenance and Sub-Assembly teams - planning, organizing, and executing;
- Always maintain quality workmanship. Follow and implement KMC fitment and replacement standards for sub-assemblies and submit information on Salesforce;
- Promote continuous improvement by identifying and facilitating the implementation of new ideas, processes, and/or methods. Report to the site CPT/Site Manager and feed into KMC Mobile Rounds system;
- Inspect production machines to safely operate all components after maintenance completion and sub-assembly replacements;
- Record additional information such as tonnages, sub-change outs, market share, fleet statuses, PDUs, commissioning of equipment, flawless start-up, and chain wear and conditions with the onsite service team;
- Provide additional support for Field service technicians during breakdowns due to the Fulco system. Manage Field service team members when required;
- Perform MCAs (Machine condition assessment) on all KMC Equipment - Continuous Miners & Shuttle cars;
- Disassembly of Machines for the rebuild process;
- Assemble Machines & Commission of machines before they are put into Production;
- Communicate & create visibility of Equipment Issues; Execution Challenges; Operational issues & Life Cycle management at all levels.

**Qualifications/Requirements**:

- Matric / N3;
- Qualified Electrician / Millwright / Fitter with gas testing and flameproofing;
- Experience in the mining industry environment;
- Must understand Maintenance & Sub Replacement processes (Maintenance experience on JOY machines;
- Understand and fabricate as per approved OEM drawings;
- Valid Driver’s License;
- Own transport;
- Perform Standby Duties; Work Overtime when required;
- Must be able to obtain a medical clearance. (Red Ticket).

**Additional Information**:

- Team mentality - working as part of a bigger team towards achieving common goals and understanding of the effects of sound engineering discipline on the KMC business;
- Strong customer service orientation;
- Must be able to manage people and build team spirit;
- Ability to communicate with top level people (Engineers, Shaft Management, etc.);
- Must be self-driven and disciplined;
- Be able to work without supervision when required;
- Must be residing or willing to relocate to Secunda, Trichardt or Evander.

**Key Performance Behaviors**:

- Leadership
- Effective Relationships
- Critical Thinking
- Service Orientation
- Drive for Results
- Accountability Culture
- Adaptability
- Business Acumen
- Coaching Culture
- Collaboration
- Communication
- Courageous Authenticity
- Customer Focus
- Diversity
- Essential Job Functions
- Influence
- Innovation
- Integrity of Character and Trustworthiness
- Loyalty to the Organization
- Operational Excellence
- Problem Solving
- Results Driven
- Quality and Thouroughness of Work Done
- Safety Leadership
- Technical / Functional Skills
- Zero Harm

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.